loading SharePoint site particular folder getting error

IniobongNkanga-8038 431 Reputation points
2024-07-25T22:26:31.7433333+00:00

Hello 

Please i need your help on this issue.

We are getting Error while loading SharePoint site particular folder

We have tried clearing browser cache and cookies and we are using the latest browser.

We tried with browser's InPrivate window as well and the issue is still happening with all users using this folder.

We are SharePoint admin and have enough access to open the folder .

 While loading we can see the folders inside folder ,once it loaded completely we are getting an error message.

After completing the loading,

User's image

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
1,046 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
10,567 questions
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  1. Yanli Jiang - MSFT 25,076 Reputation points Microsoft Vendor
    2024-07-26T02:58:03.8466667+00:00

    Hi @IniobongNkanga-8038 ,

    This issue might occur due to various reasons. I cannot to reproduce this either, so we can only do some troubleshooting to further narrow down the issue.

    1. Check the site storage: This issue might occur if the site has insufficient storage space. To change the site storage limits, see Manage individual site storage limits.
    2. Site issue. Is this the only file that fails to load? Try copying the folder to a new site to see if it can load successfully.
    3. Permission issue. Although you have said that there is no problem with permissions, it is still recommended to try using another account with permissions.
    4. Network issues: Sometimes, network issues can cause loading problems.

    Hope this can help.


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