Can not open files in mapped OneDrive

Question

Can not open files in mapped OneDrive

I've used my mapped Office365 Onedrive on various work and personal desktops and laptops for ages without issues accessing, saving and opening cloud files.

Something seems to have changed recently, and now I can still see the folders and files from my mapped drive; however, I can not save to folders, create folders, or open files on my mapped OneDrive. The curser just spins and eventually indicates I need to add the OneDrive mapped location to my browser's Trusted sites. I followed all the online guidance for adding OneDrive to Trusted sites, but nothing seems to work.

I can access my OneDrive folders and files, save them, and open them as normal via the Edge web browser.

To add OneDrive as a mapped drive, I'm using https://d.docs.live.net/################ where #### represents my OneDrive ID number

Any help in resolving this issue would be appreciated.

Answer 1

Hi,

I suggest you try to check the status of WebClient service:

Click Win+R- type services.msc and Enter, find the WebClient service and make sure it is Enabled and Running:

I also suggest you refer to this support article to get more information:

https://learn.microsoft.com/en-us/sharepoint/troubleshoot/lists-and-libraries/troubleshoot-mapped-network-drives

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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