How can you alter the contact detail fields in the Contact Overview

Rachael Fowler 20

Would like to change the defaults for our users so that the Contact Overview displays the 'Fax' field and we remove the 'home phone' number field.

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Xintao Qiao-MSFT 3,995 Reputation points Microsoft Vendor

2024-08-21T05:23:33.2766667+00:00

Hi, @Rachael Fowler

Any updates so far? If you have solved your problem, could you share with us? Maybe it will help more people with similar problems. Don't forget to mark it as answer, this will be easy for other community members to find the useful one.
Xintao Qiao-MSFT 3,995 Reputation points Microsoft Vendor

2024-08-23T08:10:07.9633333+00:00

Hi, @Rachael Fowler

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Rachael Fowler 20 Reputation points

2024-08-27T22:12:20.4733333+00:00

Hi sorry no, I couldn't get it to work for my personal contacts and the contact form is different to what is showing on our global address book in Exch 365 (I do not have any of the contacts there saved locally on my outlook contacts).
Xintao Qiao-MSFT 3,995 Reputation points Microsoft Vendor

2024-08-28T05:18:56.6233333+00:00

Hi, @Rachael Fowler

Glad to hear from you.

I'm trying to understand your needs more accurately.

Do you mean that there are no contacts in Outlook Contact in the image below?

Also, do you want to perform an action to customize the contact fields so that when you look at the contacts in the GAL you are able to see the action done and the changes do not apply to your own contacts (as in the area shown above)?
Xintao Qiao-MSFT 3,995 Reputation points Microsoft Vendor

2024-08-30T09:02:56.57+00:00

Hi, @Rachael Fowler

It's been a long time since I've heard from you, is there any progress?
Xintao Qiao-MSFT 3,995 Reputation points Microsoft Vendor

2024-09-02T09:20:06.1966667+00:00

Hi @Rachael Fowler

Just circling back to check to see how things are going on with this thread. Should you need more help on this, you can feel free to post back.
Rachael Fowler 20 Reputation points

2024-09-02T14:19:15.8233333+00:00

Hello I appreciate the follow up, a few days is not a 'long time'.

Yes that is correct I want to be able to see the change on the GAL so that it updates the view for the entire company.
Xintao Qiao-MSFT 3,995 Reputation points Microsoft Vendor

2024-09-03T07:37:41.6733333+00:00

Hi, @Rachael Fowler

Glad to hear from you.

1.For the individual desktop client(Outlook for Windows), you cannot modify the default values of the GAL user in the desktop client yourself, i.e. you cannot add or remove fields, but you can contact the organization administrator to help you modify them so that they can be updated to the entire GAL. More information can be found Who should I contact if I need to change my information in Microsoft 365? - Microsoft Support

2.For personal web clients(OWA), you can modify the user defaults, as shown in the image below, and it's worth noting that the changes are only visible to you.

3.For administrators, you can update the entire GAL by exporting the GAL to a .csv file, modifying the details of the contact (e.g. fax) and then importing the .csv file into the GAL again. The following articles may be helpful to you.

How to export GAL (Global Address List) to CSV file in Outlook? (extendoffice.com)

Create or edit .csv files to import into Outlook - Microsoft Support

4.Also, for administrators, you can replace the labels and values of contact fields with registry keys. More information can be found Customize the profile card in Win32 apps using registry keys - Microsoft Support

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Rachael Fowler 20 Reputation points

2024-09-03T16:45:54.5033333+00:00

Thank you - this was what I was looking for

https://prod.support.services.microsoft.com/en-us/office/customize-the-profile-card-in-win32-apps-using-registry-keys-449afd21-6e5e-4b1f-8051-6515630d7537

Accepted answer

JR K Yoshikawa 566 Reputation points

2024-08-17T17:01:22.6433333+00:00

Create and apply custom form.

https://www.datanumen.com/blogs/customize-new-contact-form-outlook/
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1 person found this answer helpful.
Rachael Fowler 20 Reputation points

2024-09-03T16:47:15.6733333+00:00

This needs to be added to the blog on the answer, thanks!

https://prod.support.services.microsoft.com/en-us/office/customize-the-profile-card-in-win32-apps-using-registry-keys-449afd21-6e5e-4b1f-8051-6515630d7537
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How can you alter the contact detail fields in the Contact Overview

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