Unable to activate MS Azure offer from Microsoft Startup Founders Hub - failing to accept valid city name saying that it is invalid

Question

Hi - I got accepted into Microsoft Founders Hub and have received credits for $1000 but when I am trying to activate the credits I am taken to a link that looks like

https://signup.azure.com/signup?offer=MS-AZR-xxxxx
and that website keeps failing on city name as invalid though it is valid. I tried it on Edge and Chrome.

Help please.

Regards,

-Avi

Answer 1

🥳Congratulations on getting accepted into Microsoft Founders Hub!🥰

Regarding the issue with activating the credits, I'd suggest trying the following steps:

1. Clear browser cache and cookies: Ensure you've cleared the cache and cookies in both Edge and Chrome before attempting to activate the credits again.
2. Check city name formatting: Double-check that the city name is formatted correctly (e.g., no special characters or extra spaces).
3. Try a different browser: If Edge and Chrome aren't working, try using Firefox or another browser.
4. Check for JavaScript issues: Ensure JavaScript is enabled in your browser, as the Azure signup page relies on it.
5. Contact Azure support: Reach out to Azure support directly, as they can help resolve the issue. You can submit a support request or chat with them.
6. Microsoft Founders Hub support: If Azure support can't assist, contact Microsoft Founders Hub support, as they may be able to provide additional guidance or resolve the issue.

Remember to have your offer code (MS-AZR-xxxxx) and other required information ready when seeking support.

Good luck, and I hope you get the credits activated soon!❤️❤️❤️