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Getting an error: 0x80070005 when trying to install Microsoft Visual C++ 2015-2019 14.28.29325

lettucedoctor2 1 Reputation point
2020-12-23T21:29:37.947+00:00

It keeps giving me access denied. I've ran it as admin and i've logged into the built in admin account and still get access denied when i try installing it from there. Ive tried to uninstall all older versions but i get access denied when trying to uninstall anything past the 2012 one. windows is up to date as well. anyone have any idea whats going on ? Would very much appreciate the help, thanks!

edit: i tried using SubInAcl and still no luck, turned off firewall and malwarebytes but still nothing.

log:
[21EC:2F8C][2020-12-23T12:54:37]i001: Burn v3.10.4.4718, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\yyyyyy~1\AppData\Local\Temp{CC4E5B2B-7355-4585-8C54-859CD6637242}.cr\VC_redist.x86.exe [21EC:2F8C][2020-12-23T12:54:37]i009: Command Line: '"-burn.clean.room=C:\Users\yyyyyy\Downloads\VC_redist.x86.exe" -burn.filehandle.attached=644 -burn.filehandle.self=640' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\yyyyyy\Downloads\VC_redist.x86.exe' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\yyyyyy\Downloads\' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437.log' [21EC:2F8C][2020-12-23T12:54:37]w055: Could not load or read state file: C:\ProgramData\Package Cache{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}\state.rsm, error: 0x80070002. [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29325' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation' [21EC:0C3C][2020-12-23T12:54:37]i000: Setting version variable 'WixBundleFileVersion' to value '14.28.29325.2' [21EC:2F8C][2020-12-23T12:54:37]i100: Detect begin, 10 packages [21EC:2F8C][2020-12-23T12:54:37]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.18362.815' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1 [21EC:2F8C][2020-12-23T12:54:37]i102: Detected related bundle: {e31cb1a4-76b5-46a5-a084-3fa419e82201}, type: Upgrade, scope: PerMachine, version: 14.24.28127.4, operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i102: Detected related bundle: {ec9c2282-a836-48a6-9e41-c2f0bf8d678b}, type: Upgrade, scope: PerMachine, version: 14.14.26405.0, operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i103: Detected related package: {644544A0-318A-344C-964C-4DBE2FB5F864}, scope: PerMachine, version: 14.14.26405.0, language: 0 operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i103: Detected related package: {2BCACFA1-2BE1-373C-9051-76A9661D9FC4}, scope: PerMachine, version: 14.14.26405.0, language: 0 operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows81_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows81_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows8_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows8_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true. [21EC:2F8C][2020-12-23T12:54:37]i199: Detect complete, result: 0x0 [21EC:0C3C][2020-12-23T12:54:38]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [21EC:2F8C][2020-12-23T12:54:38]i200: Plan begin, 10 packages, action: Install [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64 [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_000_vcRuntimeMinimum_x86_rollback.log' [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_000_vcRuntimeMinimum_x86.log' [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\yyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_001_vcRuntimeAdditional_x86_rollback.log' [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_001_vcRuntimeAdditional_x86.log' [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [21EC:2F8C][2020-12-23T12:54:38]i207: Planned related bundle: {e31cb1a4-76b5-46a5-a084-3fa419e82201}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i207: Planned related bundle: {ec9c2282-a836-48a6-9e41-c2f0bf8d678b}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i299: Plan complete, result: 0x0 [21EC:2F8C][2020-12-23T12:54:38]i300: Apply begin [21EC:2F8C][2020-12-23T12:54:38]i010: Launching elevated engine process. [21EC:2F8C][2020-12-23T12:54:39]i011: Launched elevated engine process. [21EC:2F8C][2020-12-23T12:54:40]i012: Connected to elevated engine. [2D34:2F50][2020-12-23T12:54:40]i358: Pausing automatic updates. [2D34:2F50][2020-12-23T12:54:40]i359: Paused automatic updates. [2D34:2F50][2020-12-23T12:54:40]i360: Creating a system restore point. [2D34:2F50][2020-12-23T12:54:40]i361: Created a system restore point. [2D34:2F50][2020-12-23T12:54:40]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}, options: 0x4, disable resume: No [2D34:2F50][2020-12-23T12:54:40]i320: Registering bundle dependency provider: VC,redist.x86,x86,14.28,bundle, version: 14.28.29325.2 [2D34:2F50][2020-12-23T12:54:40]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}, resume: Active, restart initiated: No, disable resume: No [2D34:2F50][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to write run key value. [2D34:2F50][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to update resume mode. [2D34:2F50][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to begin registration session. [21EC:2F8C][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to begin registration session in per-machine process. [21EC:2F8C][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to register bundle. [21EC:2F8C][2020-12-23T12:54:40]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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C++
C++
A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.
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Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Anna Xiu-MSFT 29,831 Reputation points Microsoft Vendor
    2020-12-24T04:10:38.49+00:00

    Hi @lettucedoctor2 ,

    Thank you for reporting it in Microsoft Q&A.

    From looking at your log, I found another error message: Could not load or read state file: C:\ProgramData\Package Cache{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}\state.rsm, error: 0x80070002.

    Please check if you have necessary permissions to C:\ProgramData\Package Cache and C:\Users\Temp. The necessary permissions are as follows:
    Administrators group: Full access
    SYSTEM account: Full access
    Everyone group: Read & Execute
    Users group: Read & Execute

    Do you have specialized anti-virus, app-blocker, or GPO phased permission software installed that maybe be denying access to this location?
    If so, please temporarily disable them and re-run the VC_redist.exe as administrator.

    Sincerely,
    Anna

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