Share via

I thought I had a student trial, why am I being asked to pay all of a sudden? I haven't used it more than a month.

Tibabalase Oludemi 1 Reputation point
2021-01-04T02:23:17.867+00:00

My server just went off randomly. I went looking around my account and saw something that said the server went off as a warning for my subscription going unpaid. But I should be on a student subscription. I'm surprised i'm being asked to pay less than a month into my trial.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,691 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. SadiqhAhmed-MSFT 46,201 Reputation points Microsoft Employee
    2021-01-04T05:04:42.223+00:00

    @Tibabalase Oludemi Sorry for the painful experience. We need to investigate this issue at your account/subscription level to find root cause. I recommend you reach out to Azure billing and subscription management team by raising a support request provided at no cost.

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.