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Earlier this evening I noticed that the authenticator app no longer lets me autofill passwords. Whenever I select the option to fill with an authenticator password, it comes up with the below screen. I go to the app and it authenticates with FaceID but then it still doesn't prefill when I go back. I either get this screen again, or nothing happens...
My settings are still the same from what I can tell but it keeps bugging out and not sure what I can do to resolve it. I've unselected authenticator as autofill option and re-added it plus also turned my phone off to reset it. Any other suggestions?
Managing profiles, sync settings, and sign-in options in Edge on iOS
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Yes! 6.8.12 fixes it!
I had to go to the App Store, and select the title (not the open button) and there is the sneaky update button.
Answer accepted by question author
Confirmed this has been fixed! Thanks!
Why even bother to answer him ? And u aren’t even sure of your answer. Zero diligence or 100% dereliction . Do you honestly feel this was in any way helpful to him or any of the I’m sure thousands or tens of thousands of people suddenly seeing this issue ? Critical security issue to boot.
Hello Dan Bambridge and welcome to the Microsoft Community!
Based on your feedback, you are experiencing an issue with the Authenticator application, which is unable to populate passwords.
This may be beyond the scope of the forums
I apologize, but I suggest you log out of your password and reinstall the app to log in.
and see if your issue is resolved.
If this does not resolve your issue, you can go to the app, find Settings, and then find the Feedback button to report your issue.
The relevant staff will assist you in resolving your issue.
We hope you find the above information helpful.
Kirito|Microsoft Community Support Specialist
Kirito - that was one of the most useless, canned answers I have ever seen from a Microsoft "specialist".
I'm having the same problem.
I have tried uninstalling/reinstalling the app on my iPhone. In my MS account, I removed "Send notification to app" security option & re-added it. I also tried disabling passwordless & MFA. My iPhone iOS is up-to-date.
The passkey side of things is working fine. For example, when I login to my Microsoft account from a PC, a code is sent to my phone & I get the notification on my iPhone and it opens MS Authenticator, checks my FaceID & prompts me to pick the number displayed in my PC - THAT PART WORKS.
However, if I go to any site with a login screen using Safari on my iPhone (stackoverflow, microsoft.com, google, etc) and I click on "passwords", MS Authenticator opens, but displays "Complete Setup".
For me, this started recently (within last 7 days or so). I'm not sure if it's the Authenticator that is broken or Apple did an update that broke it - but THIS IS VERY DISRUPTIVE to my day-to-day work.
Hope this helps.
Hello Simon Lagacé
As this issue is not supported by this forum
The link above is to a site dedicated to Authenticator application issues.
There is a support staff there to help with the issue
Therefore, this type of issue needs to be reported there
Kirito|Microsoft Community Support Specialist
Amazingly, “Authenticator” isn’t a valid tag, when selecting via Edge on an iPad on the provided link…