Base System Device (missing in device manager scanning)__

Question

Last week i have upgraded my laptop from Windows XP to Windows 7 Enterprise. I am using IBM Lenovo 3000/n100 model laptop. After installing the operating system and windows udpate alll my required drivers and udpates and hotfixes got installed properly. But while checking the device manager there are 2 errors showing for not able to get the drivers. Those are "Base System Device". While checking that entry, i am not able to get exact which driver is missing. I have tried on many ways to udpate through Windows Update and Lenovo Update but i am not able to get / identify which driver is missing. With this mail i am requesting you to kindly provide me a tool from which I can able to get the driver details for the installation.

Regards

Srinivasan R

Answer 1

Hi Srini,

Those hardware ID's are for the memory card reader. It looks like Lenovo does not support Windows 7 on this machine, but you can try the Vista drivers. Here's a link. http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67298

Thanks,

Chris

Answer 2

Thank you for your kind reply. The following are details i have taken from the device manager for Base System Device driver missing. Hope this details will help you to provide me the solutions.

Also on this laptop when I was using Windows XP, I use to get Webcam icon in My Computer but in Windows the same is not available. How can i get that too. (i want to use the web cam)

Base System Device Error 1

  PCI\VEN_1180&DEV_0592&SUBSYS_207917AA&REV_0A

  PCI\VEN_1180&DEV_0592&SUBSYS_207917AA

  PCI\VEN_1180&DEV_0592&CC_088000

  PCI\VEN_1180&DEV_0592&CC_0880

Base System Device Error 2

  PCI\VEN_1180&DEV_0843&SUBSYS_207817AA&REV_01

  PCI\VEN_1180&DEV_0843&SUBSYS_207817AA

  PCI\VEN_1180&DEV_0843&CC_088000

  PCI\VEN_1180&DEV_0843&CC_0880

I have one more i was trying to uninstall the Nero 7 software, the system is starting the process of unistalling the software but after sometime there was a message showing as Gather information.... and its hangs and it never comes out.

Can you please help me out. (Windows 7 Enterprise is my OS)

Thanks & Regards

Srini

Answer 3

Ricoh sd/mmc host controller

Ricoh memory stick controller

Update driver from the C:/drivers folder (include sub-folders) after installing smart media card driver

Answer 4

Thank You ...the above specified link helped me to solve the Base System Device Driver problem.

Answer 5

Hi,

 I would suggest you to check the vendor id and hardware id from the device properties. And you can logon to the windows component catalog website and look for the device drivers, here is the link:

 http://catalog.update.microsoft.com/

 To check vendor and hardware id’s follow these steps:

 1. Click on Start, type Device Manager in search box and open device manager.

2. Right click on base system device, go to properties.

3. Click on details, under property click on dropdown arrow, and select Hardware ids.

4. Under Value you can find the VEN_ (alphanumeric code) and Dev_(alphanumeric code).

5. Note down the alphanumeric code and search for the drivers from the above Microsoft link.

 I would also suggest you to mail back with those codes, so that we can search for drivers and help you.

Please respond back with the status of the issue and let us know if you have any issues.

 Azam – Microsoft Support.