Bluescreen errors related to asmtxhci.sys

Question

I keep having BSOD to think that i just bought my laptop 5 months ago, actually i have my first BSOD maybe on the second week after i bought it, so now i'm really worried and i want this to stop what will I do please help me, im noob so i really dont kow what to do

here is the dump files:

https://skydrive.live.com/#cid=0AFD6A3BEC071583&id=AFD6A3BEC071583%21117

pls help

thank you very much!

Answer 1

Two of three were Related to asmtxhci.sys XHCI Host Controller Driver from ASMedia Technology Inc.  I would re-install the newest driver available.

Answer 2

thank you, i'll do what you said, but as for the other blue screen, what are the caused of them? or all those bluescreens are caused by asmtxhci.sys?

Answer 3

yes it works ty

Answer 4

Hello Christelle,

I took a look at some of the dumps and noted that they are different stop codes across the board.

This is typically <although not always> indicative of a hardware issue.

I would go ahead and run hardware diagnostics on your machine as provided by your manufacturer though.

Best regards,

Matthew_Omega

Answer 5

Christelle

What is your computer make and model? If not a branded computer what is your motherboard make and model?

Please download and run Driver View and upload a copy of the report it produces to your Sky Drive.

http://www.nirsoft.net/utils/driverview.html

Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. Please upload to your Sky Drive, share and post a link here.