Netflix App missing from windows store

Question

My Netflix app was not working.  I called Netflix and theY had me uninstall the app.  Now when I go to the app store the netflix app is missing.  How do I get it back?

Answer 1

Hi Michael,

Thank you for posting your query in Microsoft community forums!

Since the app is missing from the store, I would recommend you to reset Store cache and check.

Method 1:

From the desktop:

Press Windows + R keys

Type "wsreset.exe" on run window and press enter.

It opens the store to reset the store cache.

Method 2: You may also re-install the apps from the below given link.

Reference:

http://apps.microsoft.com/windows/en-US/app/netflix/d8d75bb2-c5cd-44f2-8c26-c1d1ae5b13fa

Hope this information will help you.

For any further assistance, reply to us and we will be happy to assist you.

Answer 2

i have a similar problem.

recently had to restore my pc due to hdd malfunction, and netflix does not show up anymore on the windows store (mexican), i've tried clicking on the provided links, but it sends me straight to the store's main window, as if the link didn't exist. i've done the wsreset as well, and nothing.

has it been pulled probably? i installed it a week ago on my dad's computer and he was still able to run the app yesterday. but there's no sign of it here.

hope you can help

thanks in advance

*update* for some reason my location was set to spain, and apparently they can't access the app just yet. fixed it now with the help from another ms forum :) cheers

Answer 3

Problem was resolved.  Apparently the windows store was updating the apps at the same time I was trying to download it.  Thanks for the responses.