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Need to know if any other receiver from Microsoft would work on my wireless keyboard 5000 Model 1394. My receiver broke, but the keyboard works. I need a replacement and it appears there are a lot of used USB receivers on eBay. I need to purchase a receiver, but need to know if it will work.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Thank you for posting your query on Microsoft Community.
I would suggest you to refer to the Microsoft help Article given below and check.
If you got the product as broken you may contact hardware support.
https://www.microsoft.com/hardware/en-us/support/contact-us
As you want to purchase USB receiver you may look for the compatible one.
Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.
