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Stubborn Windows 7 script error at startup

Anonymous
2018-06-22T21:04:47+00:00

When booting up, I receive a pop up box with "An error has occurred in the script on this page"

"Error: Invalid root in registry key "HKCU\software\gaoazuzaga\qzxcsl"

This pop-up error does not occur when booting up in safe mode.

I disables all startup programs using msconfig.exe, but the error still appears.

I cannot find any registry key that matches.

Any ideas?

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2018-06-22T22:46:00+00:00

    To illustrate your problem, please use snippingtool.exe to create a snapshot of this error message. Save the snapshot to your desktop, then attach it to your reply.

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  2. Anonymous
    2018-06-23T14:40:44+00:00

    I printed out a screenshot (my mom's computer):

    I did not get a screenshot of the subsequent pop-up, which referenced some java script.

    I believe it is some hangover from some old computer game (Zaga Games).  I'm wondering if I could just delete the script somehow.  

    Thanks for your help!

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  3. Anonymous
    2018-06-25T14:32:15+00:00

    The AdwCleaner ran well, but did not address the problem:

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  4. Anonymous
    2018-06-23T19:24:39+00:00

    I will try it tomorrow with I visit her.  I had downloaded a scanner and ran it, but ran into a paywall before it would clean and it didn't seem worth $47.  In the link you provided, someone recommended https://www.bleepingcomputer.com/download/adwcleaner/dl/125/ which I ran on my own PC without any issues and no paywall.  It was quick and seemed thorough.  I will report back.  Thanks again, Frederik

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  5. Anonymous
    2018-06-23T17:26:21+00:00

    I did a Google search for you, using the error message you see, and found quite a few links, e.g. this one:

    https://www.tenforums.com/general-support/71611-script-error-start-up-invalid-root-registry-key.html

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