This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
When clicking the Train button in the LUIS portal, getting the following error messages: "Train failed" and "Training failed: None: Retrain", shown here:
How do I find information to troubleshoot what the problem is?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Normally if you add utterance to the None intent and train again this will be resolved.Try once again might be at that time some issue with service
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 23%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Can you please add an utterance to the None intent and train
Thanks for the answer. As implied, None was empty. However, we did try adding a couple utterances to None and still got the same error.
@joe-mayo Is the error still shown when you try to train your app? If Yes, is it possible to raise a support ticket against this resource from azure portal?
Yes, we raised a support ticket for this.