Error in Teams

sarthak gupta 1 Reputation point
2020-06-06T09:35:03.077+00:00

ERR_CERT_AUTHORITY_INVALID getting this error while connecting in teams through my organisation ID using Windows 7 ultimate

Microsoft Teams | Microsoft Teams for business | Other
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  1. Manu Philip 20,656 Reputation points MVP Volunteer Moderator
    2020-06-06T10:44:43.457+00:00

    Hello @sarthak gupta ,

    This is related to a certificate issue in your local computer.

    You can fix this by adding your root CA cert with certutil

    You may refer some examples here to carryout the certificate import : https://stackoverflow.com/questions/23869177/import-certificate-to-trusted-root-but-not-to-personal-command-line

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

    Regards,

    Manu

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  2. JimmyYang-MSFT 58,781 Reputation points Moderator
    2020-06-08T08:44:57.897+00:00

    Hi sarthakgupta-0705!

    I also agree with ManuPhilip idea. The error is related to certificate issue.

    It recommends you try to add your root CA with certutil:

    As a supplement, you can refer to:

    https://www.computertechblog.com/import-a-certificate-to-trusted-root-certification-authorities-using-command-prompt/

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  3. Anonymous
    2020-06-06T10:23:19.627+00:00

    Hi @sarthak gupta
    First thing, you can change your DNS to Google DNS in Network Connection.
    In addition, you can check:

    • Date and time in your computer
    • Proxy settings for internet connection
    • Any restriction from antivirus?

    Hope it works.
    Thank you

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