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Cannot install Itunes from the Microsoft store

Anonymous
2020-02-23T17:59:40+00:00

I wanted to update my Ifone but cannot get the app from the store it justs keeps reporting an error, This has been plague my for months now Come on Microsoft get your heads in gear and find a fix for this problem nothing I do appears to work

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Virginia M 41,015 Reputation points Independent Advisor
    2020-02-23T19:12:36+00:00

    Try resetting the store app:

    Settings>Apps>apps & features find the store & check advanced, choose reset.

    Check here for more:

    https://support.microsoft.com/en-gb/help/402749...

    Or reset the cache:

    https://www.tenforums.com/tutorials/15057-clear...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

    Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

    Thoroughly research any product which is mentioned here before you decide to download and install it.

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  2. Anonymous
    2020-02-23T18:41:12+00:00

    Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems.

    Which Windows version are you running - 1809, 1903 or 1909?

    Is Windows fully up to date?

    What exactly is the error message?

    Do you currently have or have ever installed iTunes from the Apple website?

    I had problems with iCloud & iTunes not installing from the store & it was due to me not being fully up to date with Windows updates.

    I have version 1909 and it is fully up to date as of Wednesday Feb 19th there is no error code just " encounted a error " this appears to be a store fault as I can get apps from other sources but not from the store and has been like this for 2 months with nothing I try working

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  3. Virginia M 41,015 Reputation points Independent Advisor
    2020-02-23T18:03:48+00:00

    Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems.

    Which Windows version are you running - 1809, 1903 or 1909?

    Is Windows fully up to date?

    What exactly is the error message?

    Do you currently have or have ever installed iTunes from the Apple website?

    I had problems with iCloud & iTunes not installing from the store & it was due to me not being fully up to date with Windows updates.

    Was this answer helpful?

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