Hi Charles. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.
See how to sync Windows 10 with Galaxy with SideSync:
https://www.samsung.com/us/sidesync/
If that doesn't work then see all other methods to connect phone to PC and how they work:
https://www.technipages.com/transfer-files-betw...
https://www.wikihow.tech/Transfer-Files-from-An...
https://www.howtogeek.com/413566/why-android-us...
https://www.pcworld.com/article/3218106/3-ways-...
http://www.pocketables.com/2017/05/how-to-send-...
https://www.lifewire.com/how-to-set-up-and-use-...
Troubleshoot:
https://www.jihosoft.com/android-tips/windows-1...
https://www.windowscentral.com/how-fix-common-p...
I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.
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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.