Windows Update Error 0x800f0922

Question

K
K3nSterCreated on April 29, 2021
Windows Update Error 0x800f0922
Hello guys,

I'm facing some issues with 2 Citrix servers cannot get the latest Cumulative Updates. They get installed until 99% and then roll back with the error "Windows couldn't install updates undoing changes" and reboots. Checked the build number afterwards and both have the 2019-02 CU installed.

Checked EventViewer and the error message seems to be 0x800f0922.
Checked services and App Readiness, Windows Update and Update Orchestrator were started and set on automatic
Made sure that .Net Framework is installed, checked System Partition and both had 31% Free Disk Space (~150-160mb)
Tried to install 2019-03 CU manually and got the same results
Both have 20 GB Free Disk Space on C:\
Windows Update agent was reset
DISM Repair and sfc run was used -> No corruption found
Performance counters were reset
SoftwareDistribution and catroot2 folders were renamed
Ran Windows Updater Troubleshooter
Not sure if I'm allowed to post any links or if you have any suggestions on how to upload the logs, I'm open to suggestions 😀

The WindowsUpdate logs are here : https://drive.google.com/file/d/1xeYZ2wxcmdyzpeSfImiQewOn5JPBtL6Y/view?usp=sharing

I'm literally out of ideas other than reinstalling the imaging which will upset the customer(backups, restores, reconfigure etc.)

Thank you in advance!

Adrian

Answer 1

Any progress or updates?

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Answer 2

Hi
This error usually occurs when :
a)The PC is unable to connect to an update server.
b)You have less than 500MB in the system reserved partition.

There are several ways can be tried:

1. turn off your firewall>turn off the firewall for both private and public networks>try updating now
2. check your internet connection and switch off the VPN
3. check the .NET Framework
4. delete certain registry values
5. remove all your temporary files (Press the Windows Key + R, enter %temp% and press Enter or click OK)
6. disable the secure boot
7. reset windows update components, download and install latest SSU from Servicing stack updates (Windows 10) - Windows Deployment | Microsoft Learn and Cumulative Updates manually.

For more specific information ,we can search from https://windowsreport.com/windows-update-error-0x800f0922/#:~:text=How%20to%20fix%20Windows%2010%20Update%20error%200x800f0922,7%20%E2%80%93%20Disable%20Secure%20Boot%20More%20items%20
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

Debugging windows log is beyond scope of forums support so if further assistance were needed you could open a request ticket with Microsoft support.
https://support.serviceshub.microsoft.com/supportforbusiness

Best regards
Miles

Answer 3

Time may be better spent standing up a new one from replacement. Patch fully and migrate roles over to it.

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Answer 4

Hello,

All of the above has already been tried except netsh winsock reset because that will reset the network adapter and will not want to lose the network settings for the customer

Answer 5

Some things to try;

• clear out the %temp% directories
• sfc /scannow
• dism /online /cleanup-image /restorehealth
• https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually

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