Roblox

Anonymous
2021-04-14T16:43:37+00:00

I started playing Roblox (On the Roblox app from the Microsoft store) recently after it got unbanned.

After I installed the 20h2 update on my pc, the Roblox app started to crash whenever I logged on.

I reinstalled it, updated all of my drivers and restarted my pc as well but the Roblox app still crashed.

Any help would be appreciated:)

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Reported
    Anonymous
    2021-04-14T17:59:04+00:00

    Hi! My name is Lui and, as an Independent advisor, I'm here to help!

    Please, if you haven't tried these yet, I'd suggest you the below quick workaround to see if it fixes:

    1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.
    2. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well.
    3. Reset Windows Store through Command Prompt

    Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer.

    1. Open Start > Settings > Apps > Apps & features > Scroll down to Roblox > Select it > Click Advanced options > Click Terminate > Restart > Check the Store for updates.

    Otherwise, try switching to the Web version and see if the problem persists.

    Source and alternatives: https://answers.microsoft.com/en-us/windows/for...

    Best of luck,

    Lui N.

    0 comments