Hi KiraLewis-Williams-
I'm Kevin B. Independent Advisor and a Windows user like you. Let me help you sort things out.
Are you trying to sign up or add email on your Microsoft account? If so, kindly follow the steps provided on this link to verify your account:
https://support.microsoft.com/en-us/account-bil...
Please do let me know what will happen. Hope this will help and have a blessed day!
Thanks.
Kevin B.
Independent Advisor