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How to Fix Error Code 0xc0000098 ?

Anonymous
2025-04-22T12:51:08+00:00

I have error code 0xc0000098 and can’t get out

Basically my computer has error code 0xc0000098. I cannot access recovery environment because whenever I press F1 it’s just a black screen and then goes back to the blue screen. Is there anything I can do to fix it ?

And when i'm in safe mode to go to the advanced option i can't because i can't select. I got only one option and it's to go to the bios. I'm stuck on this blus screen. Thank you in advance for your reply !

Windows for home | Windows 11 | Devices and drivers

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  1. DaveM121 880.8K Reputation points Independent Advisor
    2025-04-22T13:50:40+00:00

    Yes, that is correct, if you still have the Windows 11 USB flash drive that should work to access the recovery environment on the USB.

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  2. Anonymous
    2025-04-22T13:48:03+00:00

    If I still got the flash drive that I use for the installation of win 11 will it work or i have to create another flash drive ?

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  3. DaveM121 880.8K Reputation points Independent Advisor
    2025-04-22T13:30:49+00:00

    In that case, you will need to create a bootable Windows 11 USB on an empty 8GB USB flash drive on another working PC and boot your PC from that, then rather than installing Windows 11, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the Recovery Environment on the USB, try each available recovery option.

    Click this link:

    https://www.microsoft.com/software-download/win...

    to download the Media Creation Tool to create the bootable USB.

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

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  4. Anonymous
    2025-04-22T13:29:01+00:00

    I got only one option : press F1 to run setup.

    That's all I got.

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  5. DaveM121 880.8K Reputation points Independent Advisor
    2025-04-22T13:23:26+00:00

    Hi, I am Dave, I will help you with this.

    Are you able to access the recovery environment using these steps, and if so, what options are available in there.

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

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