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Помічник із журналу оновлень у Windows

Anonymous
2025-03-14T13:23:23+00:00

Сукупне оновлення для ОС Windows 11 Version 24H2 для систем на базі x64-процесорів (KB5053598) не вдалось інсталювати на пристрої ‎14.‎03.‎2025 – 0x80070002!

2025-03 Сукупне оновлення для ОС Windows 11 Version 24H2 для систем на базі x64-процесорів (KB5053598) Не вдалось інсталювати на пристрої ‎13.‎03.‎2025 – 0x80070306!

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-03-15T08:06:17+00:00

    Hello,FluffyPear33825

    Welcome to posting in the Microsoft Community.

    We very much understand your confusion and inconvenience when you encounter these error codes while updating your system. It may indeed be concerning that a system update could not be successfully installed, but please be assured that these issues are usually resolved in a number of ways and do not have a serious impact on your device.

    From the information you have provided, it appears that the cumulative update (KB5053598) is failing to install with two separate error codes: 0x80070002 and 0x80070306. These two errors are usually related to the following reasons:

    1. Error code 0x80070002:

    This error usually indicates that some files were missing or in an incorrect path during the update process. It is possible that the update file was not downloaded or stored correctly, or that there is a problem with the system's update cache.

    2. Error code 0x80070306:

    This error is usually related to a system file or service conflict. It is possible that some critical services are not functioning properly, or that there is minor corruption in the system files that prevented the update from completing.

    Cumulative system updates usually do not affect the normal use of the existing system, we can try the following steps to narrow down the scope of the problem while trying to fix it, if the problem persists you may need to collect error logs for detailed analysis.

    Ⅰ. Disable Security Software Temporarily:

    Temporarily uninstall your antivirus or security software to see if they are interfering with the installation process. Remember to re-enable them after testing.

    Disclaimer: Temporarily turn off real-time Microsoft Defender antivirus protection in Windows Security. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.

    II. Download KB5053598 Offline Installer directly from Windows Update Catelog

    I have located the link for you directly to the appropriate update package, which can be accessed by clicking directly below.

    Microsoft Update Catalog

    Once you have downloaded the update package, double-click on it to install it and update your system.

    Ⅲ.  before re-updating, please reset the update cache file, please follow the steps below:

    1. Search CMD, find the command prompt, choose to run in administrator mode
    2. Input the following commands in turn, after each line of input to press enter
       net stop bits
      
       net stop wuauserv
      
       net stop cryptsvc
      
       ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
      
       ren %systemroot%\System32\catroot2 catroot2.old
      
       Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
      
       net start bits
      
       net start wuauserv
      
       net start cryptsvc
      
    3. Then restart the computer to recheck the update to see if the fault is eliminated.

    Ⅳ. Try to repair the system

    1. Search for CMD, find the Command Prompt, and choose to run it in administrator mode.
    2. Enter the following commands one by one, make sure to run the next command after the previous one is complete.
       DISM /Online /Cleanup-Image /ScanHealth
      
       DISM /Online /Cleanup-Image /CheckHealth
      
       DISM /Online /Cleanup-Image /RestoreHealth
      
       SFC /Scannow
      
    3. Once the scan is complete, you can check the scan information to see if the problem has been detected and resolved.

    Ⅴ. Repair Installation

    1. Select the Download Now tool - run the media creation tool - select Yes - select Accept - select Create installation media for another computer - select DVD ISO file - Save as local.
      Download Windows 11 (microsoft.com)
    2. Run the local WINDOWS. ISO file - right click - mount - select run setup.exe - select don't use it for now - select keep personal files and settings - select Next - wait for the installation of WINDOWS Repair to complete - restart the WINDOWS computer.

    Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Community 

    Don't worry if you still can't install KB5053598 update.

    You can download SetupDiag to get the detailed information about the failed Windows update and upload it to the cloud to share with me and I will analyze the exact reason.

    To get SetupDiag application click on the following link

    SetupDiag | Microsoft Learn

    You can then upload the collected logs to the cloud to share with me and I will further help you analyze the error logs to find the cause.

    After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!

    Best Regards,

    Rota|Microsoft Community Support Specialist

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