how do i fix the code 31 error with my gpu?

Anonymous
2024-07-04T23:51:19+00:00

my monitor just keeps going off and says no signal

Windows for home | Windows 11 | Display and graphics

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  1. Lester Bernard Reyes 82,620 Reputation points Independent Advisor
    2024-07-06T23:55:16+00:00

    Hi, thank you so much for that information, and have you run the steps I provide? does it have the same issue?

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  2. Anonymous
    2024-07-06T20:31:40+00:00

    i can still use my pc like i will be playing and it will randomly turn my monitor off and says no signal so i have to turn my pc off for it to work

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  3. Lester Bernard Reyes 82,620 Reputation points Independent Advisor
    2024-07-05T00:53:31+00:00

    Hi Rio, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, Code 31 means the driver is unable to load into your device, can you still use the affected PC? or not at all? if not, is there a chance that you can run the PC in safemode? kindly follow the steps from the link below to go to safemode and run a clean installation of the display driver:

    https://www.intel.com/content/www/us/en/support...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know how it goes and I hope that helps.

    Bernard

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