Having Problems with audio device having static even with Headset unplugged

Question

I have a problem with my audio device having a static even if I unplugged my headset, I can monitor it via OBS Audio Mixer. I remembered a long time ago that I was having problems with Blue screen crashes and kept browsing online for a fix, until I stumbled upon something along the line of "Maybe its a problem with the audio device", so I immediately got to Device Manager and uninstalled Realtek and surprisingly the blue screen stopped. Now that I keep having static problems with my microphone device even with my Razer BlackShark V2 X that I just bought yesterday plugged and unplugged. I'm trying to install Realtek back but it keeps getting errors on install, online search talks about some driver breaking or a malfunction.

I hope that someone can help me because I'm trying to apply to a as a call center agent and the static noise isn't helping that much

Answer 1

Your screenshot shows that the problematic product is not Virtual Audio Cable (VAC), but VB-Audio Virtual Cable (VB-Cable). These products are similar, they are often confused.

For the problems with audio streaming stability, there is a good tuning instruction.

Answer 2

Hi Heart John Alenton,

Welcome to Microsoft Community.

Thank you for your selfless sharing.

The concepts and tools you mentioned like Virtual Audio Cable, noise suppression, and Krisp undoubtedly expand our understanding of similar issues.

Thanks for your patience and understanding!

Best Regards,

Kyo - MSFT | Microsoft Community Support Specialist

Answer 3

I think I found the problem, Virtual Audio Cable is causing the static, I was planning to use it as a tandem with OBS noise suppression to filter out background noises, I have instead now installed Krisp, and plan to try it out later