TPM is not usable

Question

Tried to install Windows 11 but TPM is not ready.

TPM is present in BIOS settings.

TPM 2.0 is present in the laptop manual.

BIOS Boot Mode: UEFI

In System Information

Device Encryption Support

Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable

Answer 1

Hi, thanks for the quick help.

System Information

System Model

HP ENVY x360 Convertible 15-bq2xx

System Manufacturer

HP

BIOS Security Tab

Answer 2

Good Day John_269,

I appreciate your time getting back to this thread, it appears that it is already enabled in BIOS, can you please try to update your computer using the Windows 11 Update Assistant.

Go to this link below and download and run the Windows 11 Update Assistant.

https://www.microsoft.com/en-us/software-downlo...

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 3

Good Day John_269,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and Manufacturer and post it here.

Can you please boot your device in BIOS , then go to Security Tab

Take a screenshot of it and post it here.

I'll look forward for your response so that I can provide an accurate recommendation

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.