Windows Store installation problems (error code 0x80073d13)

Question

After I have recently purchased it and tried to install something, I get error code 0x80073d13. I use both Microsoft store app and Xbox app and they both provide this error, I checked and the two drives I tried to install (C: and E :) are NTFS drives, I can't seem to figure out why this is is throwing an error. Any help would be appreciated.

Answer 1

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate the efforts taken by you in resolving the issue. I understand that Microsoft Store applications doesn’t work. I’ll certainly assist you with the issue.

However please let us know:

1. Are you aware of any changes made prior to this issue?
2. Which build version of Windows is installed on the computer? To check, type winver in the search bar on the Taskbar and hit Enter.

Adding to the suggestions of AnaMedina3, I would suggest you to create a new user account on the computer, and see if that helps. Refer the article Create a local user or administrator account in Windows.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community – Moderator

Answer 2

Hi, I'm Ana M. I would love to help you today.

Check that you have Windows updated to version 21H1.

https://support.microsoft.com/en-us/help/13443/...

Follow these steps to repair the Store and apps.

Copy these commands and paste them into Powershell. First, right-click on the Powershell side to enter Administrator Mode.

1. launch powershell in Modo from Administrador
2. Set-ExecutionPolicy Unrestricted
3. Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Then restart the computer.

Here you will find more information.

https://support.microsoft.com/en-us/help/402749...