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Windows 11 Updates causing erractic behavior

Anonymous
2022-09-23T19:41:38+00:00

Has anyone else started experiencing very erratic behavior in the past month, due to the most recent updates? I am having constant issues with tabs opening on their own; windows minimizing without any action from me; and the mouse cursor constantly gravitates to the top left of the screen when I am using Microsoft Edge. My monitor is touch screen; so I disabled that feature in case that is what is causing the issue. No luck. I tried using 3 different mice and two different USB ports; again, no luck. I even did a complete reset/reinstall of Windows 11 and chose to delete all files and settings. Still having the same problem. For now; I am going back to Windows 10, until Microsoft can figure out what is causing all the erratic behavior.

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2022-09-24T14:29:39+00:00

Dear FirstSgt,I understand that after removing the WDCSAM64 driver the problem was resolved;

Thank you very much for sharing the solution with the community;

In this case, I kindly ask you to mark the question as "Resolved" so that it can help other people with the same problem;

Have a great weekend and see you soon!

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  1. Anonymous
    2022-09-23T20:51:11+00:00

    My PC is an HP Omen 30L. The bios and all drivers have been updated when I first installed Windows 11. I did a clean install with nothing but Windows 11 and all updates that were part of the install when I reset it; and I am still having issues. Windows 11 worked fine when I first installed it; only in the past 30-60 days have I been experiencing problems. So obviously it must be the computer's fault, not the Windows 11 software. DOUBTFUL!!!

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  2. Anonymous
    2022-09-23T23:21:36+00:00

    Thanks for the offer of help; but, I believe I have resolved the issue. During one of the updates, the WDCSAM64 driver caused an incompatible driver core isolation memory integrity issue. After I deleted this driver; things started working correctly again.

    Once again; thanks for the offer to help.

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  3. Anonymous
    2022-09-23T21:09:25+00:00

    Hello FirstSgt, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that you started having problems after Windows 11 updates;

    What exactly is your PC model and manufacturer?

    This behavior is typical of viruses or malware or outdated drivers;

    Did you run an antivirus scan on the system to check for threats?

    Have you tried updating the graphics card and motherboard drivers?

    See you soon!

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  4. Anonymous
    2022-09-23T19:46:52+00:00

    No issues here on three branded PC's

    Only important updates are installed.

    If you upgraded from win 10 after win 11 was installed did you then update both bios and ALL drivers from that PC maker?

    Its not a win11 problem but a problem specific to your system

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