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Emails in the inbox are hidden, unless I specifically search for them (e.g. "from: John Doe" in the search box)

Emails I receive are hidden in Inbox, although I receive them in my outlook mobile app. If I specifically search for them in Inbox in my Outlook (Classic) desktop app, then they appear as unread. I made sure that no rule is applied on these emails nor on…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-28T09:56:55.95+00:00
Shai Yatzkan 0 Reputation points
0 answers

Outlook on Android always assumes my email address is a google one. Cannot manually input IMAP address.

I have a google workspace account which I previously used for emails. I've since moved my emails to zoho. I do still retain the google workspace account for google account login etc. Using the latest Outlook for Android if I enter my email address it…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-06-28T09:56:14.0733333+00:00
Jake M 0 Reputation points
1 answer

OneDrive files GONE,m

I was looking at files in my OneDrive on Tuesday, Thursday , they were gone. Nothing is in my trash can, nothing is in the vault. I added space, and nothing. I can’t even restore my OneDrive because my verify option won’t pop up. I need help finding…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-06-27T00:38:24.6933333+00:00
Brian Rosario 0 Reputation points
answered 2026-06-28T09:55:13.5533333+00:00
Kai-H 20,180 Reputation points Microsoft External Staff Moderator
0 answers

Activation Ms Office 2018

I own Microsoft Office Home & Student 2019 linked to my Microsoft account (******@outlook.com). After reinstalling Office, it shows "Unlicensed Product". The previous Microsoft 365 Enterprise license has already been removed. Please rebind…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-06-28T09:54:36.95+00:00
YOGI PERMANA 0 Reputation points
0 answers

How do i claim my free xbox gamepass for 1 month with ideal becasue i dont have any sort of payment methad other then ideal

How do i claim my free xbox gamepass for 1 month with ideal becasue i dont have any sort of payment methad other then ideal

Developer technologies | Windows Forms
asked 2026-06-28T09:53:05.44+00:00
Mia Wullems 0 Reputation points
0 answers

How do I get Windows 11 26H1?

Hey, How do I get Windows 11 26H1, as I've still got 25H2? Kind regards, Damo

Windows Insider program | Windows Insider preview | Other
asked 2026-06-28T09:18:38.47+00:00
DysphasiaPV 65 Reputation points
edited the question 2026-06-28T09:52:25.4866667+00:00
DaveM121 (2) 14,370 Reputation points Volunteer Moderator
1 answer

Walmart E-Card no longer available. Just vanished from my selection

Once again, Walmart E Cards have disappeared from my Microsoft Rewards account. This is disappointing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,586 questions
asked 2026-06-28T09:12:50+00:00
Lynn M 0 Reputation points
answered 2026-06-28T09:47:57.55+00:00
Estrella721 40,770 Reputation points Independent Advisor
1 answer

Outlook on one of my shared device cloned

Outlook on the shared device in addition to showing the email address of the devices owner is showing an email address for what looks like someone from Vietnam. The account is all in what appears to be Vietnamese and the times on the emails when…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T17:43:49.2966667+00:00
allan dungavel 0 Reputation points
commented 2026-06-28T09:44:47.4466667+00:00
allan dungavel 0 Reputation points
3 answers

File sharing is not working between my smart TV's and my Windows 11 laptop. It is working with my Windows 11 desktop.

First, this used to work, I was able to access the media files on both of my Windows 11 PC's from my smart TV's. This was done via DLNA file sharing software that is installed on both PC's. I had been using Smartshare, but I was in the process of…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-19T15:53:28.98+00:00
Thomas Gordon 0 Reputation points
commented 2026-06-28T09:43:34.3+00:00
Thomas Gordon 0 Reputation points
3 answers

Deleting a business account

Hello i started a business standard Microsoft account in about 5 years but I never really got an active business. I would like to stop my business account. CN I use Microsoft basic without payment ?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-25T12:16:20.7033333+00:00
Farideh Radis 0 Reputation points
edited a comment 2026-06-28T09:42:54.6766667+00:00
Tamara-Hu 16,775 Reputation points Microsoft External Staff Moderator
0 answers

Windows 11 Arm64 24H2 boot failure on heterogeneous ARM SoC when small cores are enabled

Hello Microsoft Support, We are investigating a Windows 11 Arm64 boot issue on a CIX CP8180-based platform with a heterogeneous ARM DynamIQ CPU topology. With Windows 11 Arm64 24H2, the system fails to boot(PHASE0_EXCEPTION) when the small cores are…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-28T09:41:43.7333333+00:00
Vadim Grinshpan 0 Reputation points
1 answer

The One drive did not synchronize when editing a document online

After a windows update, the document I was working on did not have the material I was typing on the online document. It only shows the first day I created as the last version, nothing else was synchronised, Can I retrive these data back? I did restoring…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-06-26T22:03:55.6033333+00:00
answered 2026-06-28T09:40:41.2866667+00:00
Kai-H 20,180 Reputation points Microsoft External Staff Moderator
0 answers

All emails of my hotmail accounts have been deleted. How can I recover them?

My account has been pirated by an external party an all my emails over the last 20 years have been deleted. They are nor in the trash nor anywhere else to be found. How can I recover or retrieve them? thanks a lot

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-28T09:39:12.8733333+00:00
Sina Leemann 0 Reputation points
2 answers

Clicking on the date suddenly no longer makes the calendar pop up. How to fix?

All of a sudden, nothing happens when I click on the date/time in the lower right corner. Previously, it made the calendar pop up. I use this A LOT as a teacher. How do I get it back? I've already read other posts, which suggested turning notifications…

Windows for home | Windows 11 | Settings
asked 2025-11-16T21:48:29.4266667+00:00
Luara 90 Reputation points
edited a comment 2026-06-28T09:38:58.8433333+00:00
'Sola 0 Reputation points
2 answers One of the answers was accepted by the question author.

Outlook stopped working

My Outlook stopped working 3 days ago. When I try to open it it asks for a password. I've tried everything but still cannot get it to open. after much messing about I have now managed to get out look back on screen but it says it is inactive. I have…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-27T09:09:42.2433333+00:00
Jeff Mahoney 20 Reputation points
edited the question 2026-06-28T09:37:57.2233333+00:00
Stefan Blom 343.2K Reputation points MVP Volunteer Moderator
0 answers

Unable to Sign In to Microsoft Account – SMS Verification Code Not Received

Hello, I'm helping my dad sign in to his Microsoft account. He usually signs in using his phone number, but the verification code is not being sent to his phone via SMS. He has also forgotten his password, so we can't sign in or reset it without…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-28T09:36:04.34+00:00
Duy Nguyen 0 Reputation points
1 answer

I cant log into my account

Hello, I hope you are doing well. I am unable to gain access to my authenticator account for my email [Moderator note: Personal information removed]@dardistributors.com. Please let me know how can I gain access back into it. i need help from the support…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-28T09:03:15.82+00:00
Jilna Manek 0 Reputation points
edited the question 2026-06-28T09:35:37.62+00:00
Tamara-Hu 16,775 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

What is the recommended certification path after AI-103 Associate? Is there an Expert or Specialty certification?

Hello Microsoft Team, I am currently preparing for the Microsoft Certified: Azure AI Apps and Agents Developer Associate (AI-103) certification. I would like to build a long-term career as an Azure AI Engineer. After earning AI-103, I want to continue…

Community Center | Not monitored
asked 2026-06-28T07:03:34.8333333+00:00
Irfanud Din 0 Reputation points
accepted 2026-06-28T09:28:56.7833333+00:00
Irfanud Din 0 Reputation points
0 answers

activate skype credit

how to add a billing address in microsoft account to activate skype credits and activate skype dial pad

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-28T09:28:15.16+00:00
Lee Waldman 0 Reputation points
1 answer

My student offer error whyyy

iam eligible for the student offer but in the picture you can see its complicated. please helpp meee :'(((

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-06-28T04:32:55.1766667+00:00
Rendy Mahaputra 0 Reputation points
edited the question 2026-06-28T09:28:01.87+00:00
Tamara-Hu 16,775 Reputation points Microsoft External Staff Moderator