Hi reyesand,
Thanks for sharing the details about your issue with the Microsoft Teams app. I see that you have trouble with autocorrect with the app on Android, affecting Microsoft Teams (and Outlook) on Android devices when used within a Work Profile—especially on newer setups like Samsung S24 Ultra with One UI 7.0 and Android 15. The issue is not caused by user error or misconfiguration, but rather by a compatibility flaw between Teams’ text input handling and Android’s enterprise environment.
Autocorrect initially works but fails shortly after, likely due to how Teams interacts with the keyboard service in a managed profile. This behavior has been consistently reported across devices, keyboards (Samsung Keyboard, Gboard), and even other Microsoft apps like Outlook.
Several workarounds can help you in this problem:
Go to Settings > General Management > Samsung Keyboard Settings.
Tap Reset to default settings.
Select Reset keyboard settings and confirm.
- Switch to Gboard (if allowed):
Open the Work Profile Play Store (briefcase icon).
Search for Gboard and install it.
Go to Settings > General Management > Keyboard list and default.
Enable Gboard and set it as default.
Open Gboard Settings > Text Correction.
Ensure Show suggestion strip and Auto-correction are turned ON.
- Switch to Microsoft SwiftKey (alternative):
Install SwiftKey from the Work Play Store.
Set it as default keyboard via Settings > General Management > Keyboard list and default.
In SwiftKey Settings, enable Auto-correct and Prediction
- Toggle Teams’ “Text Predictions” Setting
Open the Microsoft Teams app (Work Profile).
Tap your profile picture > Settings > Messaging.
Find Text Predictions.
- If it's OFF, turn it ON and restart Teams.
- If it's ON, try turning it OFF to see if your keyboard’s native suggestions work better.
- Clear Cache/Data for Keyboard and Teams
Samsung Keyboard:
- Go to Settings > Apps > Samsung Keyboard.
- Tap Storage.
- Tap Clear Cache and then Clear Data (note: this resets learned words).
Microsoft Teams:
- Go to Settings > Apps > Teams (Work).
- Tap Storage > Clear Cache.
- Avoid Clear Data unless necessary (it will sign you out).
- Use Voice Typing or Compose Outside Teams
Voice Typing:
- Open Teams chat.
- Tap the microphone icon on your keyboard.
- Speak your message clearly.
- Tap to stop and review the transcribed text.
Compose Outside Teams:
- Open a personal app like Samsung Notes or Google Keep.
- Type your message (autocorrect should work here).
- Copy the text.
- Paste it into the Teams chat.
Until a patch is released, your feedback contributes to pushing for a resolution, Reporting the issue via Teams’ in-app feedback and involving IT to escalate through enterprise support: Settings > Help & feedback > Report an issue.
Should you have any further questions or need help with on this topic, please don’t hesitate to reach out.
Warm regards,
Alexis-NG - Microsoft Community Support Specialist