Linux 2 Linux voice call not working

Fulvio Cavarretta 101 Reputation points
2020-01-07T15:25:21.887+00:00

When starting a new call from a Linux client to a Linux client (both Ubuntu 18.04) , from today the remote peer does not receive any call.
The same seems to happen also from Linux (ubuntu 18.04) client to MS Windows 10 client

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
457 questions
0 comments No comments
{count} votes

Accepted answer
  1. Fulvio Cavarretta 101 Reputation points
    2020-01-08T11:13:49.923+00:00

    We have resolved the issue.
    IT has closed access to skype consumer logon service, and this blocked also part of the Teams login.
    (I think https://api.spaces.skype.com).
    Reopening access to skype service, has solved the issue

    1 person found this answer helpful.
    0 comments No comments

2 additional answers

Sort by: Most helpful
  1. JimmyYang-MSFT 53,846 Reputation points Microsoft Vendor
    2020-01-08T08:48:52.103+00:00

    Are there any error messages in your Teams for Linux client?
    I did a test in my environment and it works well.

    0 comments No comments

  2. Fulvio Cavarretta 101 Reputation points
    2020-01-08T09:00:28.567+00:00

    If I start the call no error is displayed, but the other party simply does not receive the call. When the other party start the call, is exaclty the same. No differences if I try to perform a test call to Teams Echo service: is simply does not answer.

    Unluckily I've not the possibility to perform test on other workstations then mine. The problem affect a lot of my collegues (only those using Ubuntu workstation), but not exatcly all of them.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.