Share via

outlook error

Anonymous
2025-07-10T08:16:34+00:00

I get this error when i try to login om to my mail

BootResult: fail
Back Filled Errors: Unhandled Rejection: Error: 401:undefined|undefined:undefined
err: Error: 401

I get the same error when trying to logon by phone ang outlook.com
Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Sumit 43,801 Reputation points Volunteer Moderator
    2025-07-10T08:37:00+00:00

    Hi,

    Known issue. A fix is deployed for it.

    https://portal.office.com/servicestatus User impact: Users may be unable to access their mailbox using any connection methods. More info: Impacted connection methods include, but may not be limited to: - Outlook.com - Outlook Mobile - Outlook desktop clientCurrent status: Our deployment of the fix is progressing quicker than anticipated and we expect impact to gradually mitigate as it progresses.We believe the issue will be resolved by our next update time.Start time: Wednesday, July 9, 2025, at 10:20 PM UTCNext update by: Thursday, July 10, 2025, at 10:30 AM UTC

    Was this answer helpful?

    0 comments