OneDrive Sync Conflict Problem

Question

Hello,

I found some issue when I use OneDrive.

I synced shared files in my PC, then I unlinked my OneDrive.

I edited the files while they were unlinked. After that, I synced those files again.

Of course the files in my local PC and in OneDrive folder will conflict, I saw the message that the files collided and there are two options to leave or merge both files.

I chose the first one that will merge the changes from both versions, but I found that the only file was left which is in OneDrive Server.

It means that the update I edited was totally disappeared.

Is there anyone who knows about this problem? Or who knows how to leave the latest files?

Answer 1

The article really doesn't explain how the sync actually works. What happens when there is a conflict (screenshot)? How is a merge handled when two people save conflicting edits? How about some real world examples? The article is inadequate.

Answer 2

Hi,

My name is Naval and I am an Independent Advisor. I would like to help you.

Please read this Microsoft article on Office applications to sync Office files.

https://support.office.com/en-us/article/use-of...

Hope this information helps. Please post if you need any further assistance.