Share via

Cannot activate Office Professional 2007

Anonymous
2020-08-28T21:55:51+00:00

I physically took a hard drive out of a laptop and put it straight into another and it already had an activated copy of my microsoft office professional 2007 on it and when I opened my outlook it told me I needed to activate it. I tried by phone and then by talking to a support person, I really need this NOW and no-one will help me activate it. I have used it for years and all of a sudden it asks to be activated again. HELP PLEASE!!!!!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2020-08-29T01:05:50+00:00

    Office 2007 activation is tied to the motherboard. When you move the HD to a new computer, you have to activate it again.

    .

    Office 2007 reached it's end of life a few years ago. That means MS no longer provides any updates for it, and that "Official" MS Support will shrug and hang up on you.  We aren't paid support, so we can provide what limited support we can.

    .

    So you can start the activation process and try doing an internet activation. It may, or probably may not work.  If it does not then you can still try doing a phone activation.

    Activation Phone Support - phone activate

    If you have an activation specific error, ie things like “invalid” or “blocked” product key, you specifically have to contact the “phone activation” support reps.  Apparently “normal” support has no way of transferring you to them … <sigh>

    The process you need to follow is rather round about:

    ·    Start normal activation,

    ·    select phone activation option,

    ·    this will display appropriate phone number for your geographic location.

    ·    Phone them

    .  If you are prompted to provide the 27 character "Product ID" you will find it in the Help dialog

    2017 01 20- “Telephone activation is no longer supported for your product” error when activating Office – Global List of Activation Support Phone numbers

    https://office-watch.com/2020/what-to-do-when-theres-no-phone-number-to-activate-microsoft-office/

    This error message is appropriate for your version of office, but you may be able to work around it:

    .

    <snip https://support.office.com/en-us/article/-Telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-Office-9b016cd2-0811-4cb3-b896-5a6a13177713  >

    Michelle V [MSFT]


    We apologize for this inconvenience. We are currently fixing this bug in our Office products. In the meantime, you can call the numbers for your specific country/region listed in thisarticle :

    https://support.office.com/en-us/article/-Telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-Office-9b016cd2-0811-4cb3-b896-5a6a13177713?ui=en-US&rs=en-US&ad=US.

    Please also note that this issue impacts Office non-subscribers only—those who purchased the product as a one-time purchase. For more information, see What’s the difference between Office 365 and Office 2016?

    If this doesn’t solve the issue, please contact our support agents linked from the bottom of the same article.

    Again, we apologize for this issue. We are working to get this resolved quickly and will update this thread once the fix is available.

    Thanks,

    Michelle V.

    Office Team

    </snip>


    Office Activation Wizard: get the “Installation ID” / "Product ID" required by Phone and Chat Help lines

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_winother-mso_archive/office-2013-one-time-payment-offline-phone/b4017b26-e5b1-4355-8174-398a69935210

    The Microsoft Office Activation Wizard will show you three steps:

    Step 1:  Select your location, this will display the appropriate phone numbers

    Step 2:  Installation ID (This will be required by the chat/phone support team from you for activation. Please provide it to them immediately)

    Step 3: Confirmation ID (This will be provided by support to you.  You need to enter from boxes A to H to proceed with the activation. You may click on Next after entering the ID to complete the activation.


    Why is Microsoft Office product activation so difficult?

    https://office-watch.com/2018/microsoft-office-product-activation-difficult/

    ·             When product activation goes wrong

    ·             What to do when product activation goes wrong

    ·             Office for Mac activation problems

    ·             Support and Recovery Troubleshooter.

    ·

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-08-28T22:21:22+00:00

    𝙒𝙚 𝙖𝙧𝙚 𝙨𝙤𝙧𝙧𝙮 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙞𝙣𝙘𝙤𝙣𝙫𝙚𝙣𝙞𝙚𝙣𝙘𝙚. [---]

    I already called microsoft and they told me to come on here and that someone would help me. I am in New Zealand so I can't call the number you gave me and I called the New Zealand number I am just getting no help what so ever!!!  All they keep saying to me is "it isn't supported anymore" but it was already activated before I physically took the hard drive from one machine and placed it in another I didn't even uninstall it, just moved the hard drive and it deactivated itself.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more