Retrieving lost text from Word doc

Anonymous
2020-03-04T20:53:43+00:00

My laptop crashed and had to be restarted. The Word document I was working on lost about 1000 words of text even though I was manually saving the document as well as autosave. The document still exists so I can find it and open it fine and there is no option for auto recovery of an unsaved file. It's literally just like the file hasn't saved for the past 2 days and its lost a big chunk of text. Is there any way of recovering this text?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2020-03-05T11:31:20+00:00

    Thank you everyone for your replies. I've managed to recover the original document from OneDrive by looking at the version history of the document. This is the information the OneDrive team emailed to me, just incase this happens to anyone else! 

    Go to the OneDrive website at onedrive.live.com then sign in with your account.

    Select one document (you can only restore one document at a time) for which you want to restore an earlier version, and then at the top, select Version history.

    (In Classic view, select the document, then at the top, select More > Version History.)

    Do one of the following:

    If you're signed in to OneDrive with a Microsoft account, the file opens in a viewer. Select the older version that you want to restore, and then click Restore.

    If you're signed in to OneDrive, the Version History pane opens. Select the ellipses (...) next to the version of the document that you want to restore, and then click Restore.

    In Classic view or earlier versions of SharePoint Server, in the Version History dialog box, select the arrow next to the version of the document that you want to restore, and then click Restore.

    If you see a confirmation message, click OK.

    The document version you selected becomes the current version. The previous current version becomes the previous version in the list.

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  2. DaveM121 899.6K Reputation points Independent Advisor
    2020-03-04T20:56:07+00:00

    Hi Faye

    Log into OneDrive - https://onedrive.live.com/

    Check there in the documents section to see if a newer version of that document has been synced to the cloud . ..

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  3. Doug Robbins - MVP - Office Apps and Services 323.3K Reputation points MVP Volunteer Moderator
    2020-03-05T00:14:50+00:00

    Have you looked under File>Info>Manage Document>Recover Unsaved Documents?

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  4. Anonymous
    2020-03-04T21:27:35+00:00

    Hi Faye,

    I'm an independent advisor my name is Craig A. thank you for choosing the Microsoft Community and i'll be happy to help you.

    If find there isn't a copy as instructed by Dave above on the cloud, below are the instruction for finding a local copy within Windows 10. Hopefully this helps.

    https://docs.microsoft.com/en-us/office/trouble...

    PLEASE NOTE: I'm usually helping several people at once, so please allow me some time to reply. Thank you for your patience.

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  5. Anonymous
    2020-03-04T21:12:38+00:00

    Hello

    The document on my OneDrive is unfortunatley the same document with the missing text.

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