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How to fix server error 502?

Anonymous
2020-11-16T23:25:20+00:00

Hi, I couldn't open my word documents in Office 365 and it appeared as server error 502 - 

Web server received an invalid response while acting as a gateway or proxy server.

I tried every documents and it showed the same problem. Does anyone know how to fix it?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Korchok 232.4K Reputation points Volunteer Moderator
2020-11-17T16:14:02+00:00

Information on the internet often travels through several servers before reaching you. Server error 502 usually indicates that a server between you and the Microsoft OneDrive server could not make the connection.

At your end, you can try emptying your browser cache or using a different browser. If you're behind a firewall, you can try temporarily disabling it to see if the problem goes away. If none of those actions help, contact your internet service provider about this error.

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