Error E0000057 bhhdz

Question

My notes on OneNote for Windows 10 will not sync and the error message I receive is E0000057 bhhdz. I cannot find any solutions online. I can view my previously synced notes online and I am not out of storage. Does anybody have a fix?

Answer 1

Hi EthanYaz,

First, my pleasure to assist you.

As per your description, please don’t worry, we can work together to narrow down and resolve the situation.

First, I suggest you, please don't close the notebook, or you may lose your unsync notes.

Since you mentioned, you may go to OneNote.com and you can only view your previous note but not new one, it means your latest OneNote notes are completely synced.

Since the notes are not synced, you may try the following steps to fix the sync error:

1. Create a new notebook, make sure it doesn't have a sync issue.
2. Go to the problematic notebook > right-click on the page tab > copy them to the new notebook.

Also, you go to OneNote.com (OneNote online) > click to open the new notebook online in your browser > after copy the notes into newly created notebook, click the “Open in OneNote” button to sync the notebook from OneNote.com back to your Windows desktop application.

Meanwhile, I’m afraid there is another onenote2016(formerly called OneNote 365), you may also use to check the outcomes: See What’s the difference between OneNote and OneNote 2016.

You can download a free one from https://www.onenote.com/download

If issue still persist, to further narrow down your issue, could you please share with us below information.

1.Does the issue happen to a specific notebook or all notebooks?

2.Your OneNote version.

I appreciate your understanding and stay safe!!

Best regards

Waqas Muhammad

Answer 2

Hi EthanYaz,

May I know if you have some updated information? Feel free to post back if you need further assistance.

Best regards

Waqas Muhammad