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OneDrive "Share" options missing

Anonymous
2021-07-14T15:45:07+00:00

Hello,

I have a new MacBook Pro with an M1 chip. The problem is when I want to share a file from my OneDrive account, the option is missing. It is the same for all other OneDrive related options such as "Free Up Space", etc. Also, my OneDrive icon is a folder instead of a cloud. I did not have this problem with my old MacBook Pro.

I have tried resetting OneDrive as well as creating a new user profile as suggested here. But the issue still exists.

My OS version is macOS Big Sur Version 11.4 and my OneDrive version is 21.119.0613.0001

Could you please help me to fix this.

Thanks,

Sina

Microsoft 365 and Office | OneDrive | For business | MacOS

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  1. Anonymous
    2021-07-15T11:11:01+00:00

    Hi Sina,

    Thank you for posting in the community.

    To troubleshoot this issue, you may try the following methods:

    1. Unlink OneDrive (OneDrive> Help& Settings>Preferences>Account> Unlink account) and then log in to OneDrive and click Open Folder to see the result.
    2. Uninstall OneDrive (just drag the OneDrive app to the Trash), then download and reinstall OneDrive.

    Download OneDrive for Mac (standalone .pkg) - Version 21.119.0613.0001 (June 25, 2021)

    1. Please start safe mode/boot on Mac OS, to check if the issue is caused by a cache or directory issue with the startup disk.

    If the issue persists, may I confirm the following information of a better understanding of your situation?

    1. If the issue happens to your personal account or your work or school account?
    2. Could you please share a screenshot of your OneDrive folder on the problematic MacBook Pro?

    Best Regards,

    May

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