How Do I Get Back My Shared Folder and Network Connection?

Theresa B 1

Hello, I am running Hyper V WinXP on my Win10 laptop. Everything had been working great. Now I cannot access my Shared Folder & I have no Network Connection. I had someone helping me in another forum, but they have not answered since July 7th. Thank you...

Theresa B 1 Reputation point

2020-08-12T00:17:17.85+00:00

Help....I was unable to solve my issue. How do I contact a 'consultant"? Thank you....

7 answers

Candy Luo 12,686 Reputation points Microsoft Vendor

2020-07-23T09:00:04.007+00:00

Hi ,

Please understand, windows XP has been ended on April 8, 2014. We strongly suggest you upgrade to latest system. We can only provide some general suggestions here.

First, we mainly focus on no Network Connection issue. Which virtual switch did you use? Default switch or external switch?

In the settings of the XP VM, connect a Network Adapter to the virtual switch(Default switch or external switch). If you have DHCP on your network, you should get access. If you don't have DHCP, you will have to manually configure the IP configuration on XP.

>> Now I cannot access my Shared Folder

What's the error message when you cannot access the shared folder? How did you access shared folder? \IP address or \hostname?

Would you please post the result of running ipconfig/all at the command prompt on the computer to let us know the machine’s configuration?

Note: since this is a public platform, everyone could view your information, please remove private information that might leak your privacy.

Best Regards,

Candy
Please sign in to rate this answer.

1 person found this answer helpful.
Theresa B 1 Reputation point

2020-07-23T17:22:27.627+00:00

Thank you, Candy. I do understand XP is not supported any longer but I use a program on it that cannot be run in Win10. It is a FoxPro based program. That is why I have been using the XP platform in HyperV since 2016. It is a genealogy program that I have 25 years of research invested in it.

I used an Internal Switch and a Legacy NIC Adapter--Intel 21140. How do I know if I have DHCP?

I need very detailed instructions on what to do as I am not too smart with computers. I have talked to 3 different computer technicians and they cannot help me so I am trying to fix the issue myself. I was working with another person on the forums and they were helping me but they have not responded since 7/7.

Theresa B 1 Reputation point

2020-07-23T17:24:49.11+00:00

The last instructions they asked me to put the results of the ipconfig for both XP & Win10 which I did but have never heard back. How do I know which configuration items I should not share for privacy reasons? I just listed the ipconfig completely like it came up. Thank you for letting me know that.

Here is the link to the previous conversation with the ipconfig info deleted in case it had private info on it: https://social.technet.microsoft.com/Forums/windows/en-US/cf199e29-6e1e-429d-9b58-5317dfb7ea97/cannot-recreate-an-external-switcherror-message?forum=win10itprovirt&prof=required

The Shared Folder is just not there in My Computer on the XP side. There is no error message. I can still access it on the Win10 side. But I put documents in the Shared Folder on the XP side so I can view and edit them from Win10.

Thank you for considering my issue..

Anonymous

2020-07-23T18:28:51.803+00:00

I used an Internal Switch

If you want the VM to have access available outside of hyper-v then the switch type should be external.

https://blogs.technet.microsoft.com/jhoward/2008/06/17/hyper-v-what-are-the-uses-for-different-types-of-virtual-networks/

--please don't forget to Accept as answer if the reply is helpful--

Theresa B 1 Reputation point

2020-07-23T21:10:38.34+00:00

Thank you. I didn't think I had an External Switch but when I look at my list of Virtual Switches, it appears I do. I have one that reads: "Use this: Realtek PCIe GBE Family Controller" and one that reads: "use this for wireless: Intel(R)Dual Band Wireless-AC7260". On my list of Virtual Switches, I also have one that reads: "New Virtual Switch: Internal Only' and one that reads: Default Switch". How do I know which one is being used?

Theresa B 1 Reputation point

2020-07-24T00:17:16.85+00:00

I have more info on the DHCP:

When I run the ipconfig on XP it says DHCP Enabled: Yes.

When I run the ipconfig on Win10 it says DHCP is enabled on the following:
Ethernet Adapter eEthernet(New Virtual Switch1) (I think this is my internal switch)
Ethernet adapter vEthernet(use this for wireless)
Wireless Lan Adapter Local Area Connection #6 & #7
Ethernet Adapter Bluetooth Network Connection

Then the following one says DHCP is NOT enabled:
Ethernet Adapter vEthernet(Default Switch)
Sign in to comment
Anonymous

2020-07-23T21:14:58.873+00:00

You can check the switch being used here. Please start a new thread since this one has already been marked Answered

--please don't forget to Accept as answer if the reply is helpful--
Please sign in to rate this answer.

1 person found this answer helpful.
Theresa B 1 Reputation point

2020-07-23T21:25:26.347+00:00

Thank you DS Patrick. On my list, I have the following Adapters listed:
Legacy Network Adapter--Default Switch
Legacy Network Adapter--New Virtual Switch (this appears to be the internal one)

Do I need one of my 2 External Switches listed here? Which one do I want? Do I leave the Legacy Adapters?

I use a wireless connection.

Anonymous

2020-07-23T21:28:22.59+00:00

Please start a new thread since this one is answered
Sign in to comment
Anonymous

2020-07-24T04:04:09.683+00:00

How did you ascertain that XP is using the default switch

Looking at the ipconfig /all output

Which network do you mean that I should try setting up the sharing

I just thought it would be simpler to do with both connected to an external vSwitch

all I see is my name, Home Group

yes, the homegroup should work

Wouldn't I already have SMB1

yes its possible, I just mentioned in case you didn't
Please sign in to rate this answer.

1 person found this answer helpful.
Theresa B 1 Reputation point

2020-07-24T04:23:07.42+00:00

Thank you, DSPatrick. Maybe I should have told you something before. When I deleted my New Virtual Switch1 which is an internal switch, I couldn't open XP at all. I had to add it back in in order to open XP. Wouldn't that mean that I am using the internal switch rather than the default switch? Or is the internal switch for something else rather than networking?
Sign in to comment
Anonymous

2020-07-24T12:16:39.94+00:00

Your screenshot shows two network adapters, the internal (has no addressing), and vEthernet connected to the default switch (172.17.111.171)

The two labeled "Use this" and "Use this for wireless" appear to be external vSwitches and would be preferred.

Again the multi-homing can cause great confusion for networking / sharing in general.
Please sign in to rate this answer.

1 person found this answer helpful.
Theresa B 1 Reputation point

2020-07-25T04:18:09.237+00:00

Thank you. Yes, the "Use this" and "Use this for wireless" are External switches when I click on them. So how do I choose the "Use this for wireless" and make it my preferred switch? Do I delete the "Use This", the Internal Switch and the Default Switch? I tried deleting the Internal Switch once before but I couldn't open XP at all so I had to add it back in and then XP opened. I am afraid of deleting switches in case my Hyper V stops working and I won't be able to get it working again. At least I can look at my program and email documents to myself at this point even though I would prefer to get a network connection and access to my Shared Folder again.

Theresa B 1 Reputation point

2020-07-25T04:18:22.357+00:00

If I figure out how to use the "Use this for wireless" External Switch on XP, do I need to set something up in Win10?

On the Hardware photo, those 2 Legacy Adapters, what are they for? Are they doing anything? Should one of my External Switches be on that list? If so, how do I get it there?

I had one person set up the whole Hyper V network and Shared Folder originally in 2016 when I got the laptop. Then early last year, I lost the network and Shared Folder and someone else fixed it at another shop. When it happened a couple of months ago, I contacted the 2nd person and he says he can't remember what he did to fix it and doesn't have time to research it. The original person no longer works at the computer repair shop. So maybe 2 people working on the system caused the multi-homing confusion.

Theresa B 1 Reputation point

2020-07-25T04:34:52.497+00:00

BTW, SMB1 was not enabled on Win10 so I enabled it. Does that help anything?

Theresa B 1 Reputation point

2020-07-25T04:54:07.097+00:00

Also I figured out how to add "Use This for wireless" External Switch to my Hardware list. I added it as a Network Adapter. Should I have added it as a Legacy Adapter instead? What should I do with the 2 Legacy Adapters listed?

Theresa B 1 Reputation point

2020-07-31T23:41:36.01+00:00

Hello, DSPatrick, do you have any more advice for me after my replies below? Thank you....
Sign in to comment
Theresa B 1 Reputation point

2020-07-23T22:25:13.757+00:00

Thank you DS Patrick. On my list, I have the following Adapters listed:
Legacy Network Adapter--Default Switch
Legacy Network Adapter--New Virtual Switch (this appears to be the internal one)

Do I need one of my 2 External Switches listed here? Which one do I want? Do I leave the Legacy Adapters?

I use a wireless connection.
Please sign in to rate this answer.
Anonymous

2020-07-23T22:51:13.683+00:00

You'll want to have a single network adapter that utilizes an external vSwitch on the same network as other pc you plan to share with. I'd remove the others since multi-homing causes unexpected results.

Theresa B 1 Reputation point

2020-07-23T23:55:27.427+00:00

Thank you. How do I know which network my laptop is and how do I get the External Switch listed there? Would it be Realtek PCIe GBE Family Controller or Intel(R)Dual Band Wireless-AC7260 that are listed for my External Switches? I use my laptop with Win10 and Hyper V XP is on the same laptop. The last person who was helping me had me give them my ipconfig settings for both the Win10 and XP. They were going to check something but I don't know what it was. Then I never heard from them again(2 weeks ago).

Anonymous

2020-07-24T00:25:16.94+00:00

If host uses the wireless adapter then use the wireless external vSwitch on XP, get rid of the other adapter on XP. After you get this done then post an unedited ipconfig /all of both host and guest.

Theresa B 1 Reputation point

2020-07-24T00:45:38.673+00:00

Someone told me to that when I share ipconfig settings that I should be careful because other people could access my computer. Is this true? Should I leave off the IP address or anything like that for privacy concerns? Thank you... I deleted the other External adapter on XP.

Anonymous

2020-07-24T00:50:32.69+00:00

The addresses are random private addresses with no meaning to anyone outside your network.

Theresa B 1 Reputation point

2020-07-24T01:46:51.727+00:00

Windows XP Config

Host Name . . . . . . . . . . . . : windowsxp Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Mixed IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : mshome.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : mshome.net Description . . . . . . . . . . . : Intel 21140-Based PCI Fast Ethernet

Adapter (Generic)
Physical Address. . . . . . . . . : 00-15-5D-01-10-09
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 172.17.111.171
Subnet Mask . . . . . . . . . . . : 255.255.255.240
Default Gateway . . . . . . . . . : 172.17.111.161
DHCP Server . . . . . . . . . . . : 172.17.111.161
DNS Servers . . . . . . . . . . . : 172.17.111.161

Theresa B 1 Reputation point

2020-07-24T01:48:57.463+00:00

Windows 10 IP Configuration

Host Name . . . . . . . . . . . . : LAPTOP-HOKIFKJU
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-8C-FA-8E-1E-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Theresa B 1 Reputation point

2020-07-24T01:50:15.363+00:00

Win10 Continued

Ethernet adapter vEthernet (New Virtual Switch1):

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #4
Physical Address. . . . . . . . . : 00-15-5D-01-10-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9493:b835:9f17:e027%28(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.224.39(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 620762461
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-B0-79-90-00-8C-FA-8E-1E-7D
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Theresa B 1 Reputation point

2020-07-24T01:52:51.69+00:00

Win10 contintued

Ethernet adapter vEthernet (Use this for wireless):

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #3
Physical Address. . . . . . . . . : E8-B1-FC-99-99-27
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1939:ab6c:3383:9aff%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.254.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0

Theresa B 1 Reputation point

2020-07-24T01:53:43.89+00:00

Win10 Continued

Lease Obtained. . . . . . . . . . : Thursday, July 23, 2020 9:47:03 AM
Lease Expires . . . . . . . . . . : Thursday, July 23, 2020 8:52:52 PM
Default Gateway . . . . . . . . . : 192.168.254.254
DHCP Server . . . . . . . . . . . : 192.168.254.254
DHCPv6 IAID . . . . . . . . . . . : 870887932
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-B0-79-90-00-8C-FA-8E-1E-7D
DNS Servers . . . . . . . . . . . : 192.168.254.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : E8-B1-FC-99-99-28
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Anonymous

2020-07-24T01:54:48.803+00:00

Not sure why you have such a restrictive mask but either case as long as the other pc is on the same network then you can setup sharing in the same manner as if it were physical boxes. You may need SMB1 on windows 10 in order to share with windows XP. Some tips here on sharing setup.
https://support.microsoft.com/en-us/help/4092694/windows-10-file-sharing-over-a-network

Theresa B 1 Reputation point

2020-07-24T01:54:53.677+00:00

Win10 Continued

Wireless LAN adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #5
Physical Address. . . . . . . . . : EA-B1-FC-99-99-27
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth PAN HelpText
Physical Address. . . . . . . . . : E8-B1-FC-99-99-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Theresa B 1 Reputation point

2020-07-24T01:58:07.153+00:00

Win10 Continued

Ethernet adapter vEthernet (Default Switch):

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter
Physical Address. . . . . . . . . : 00-15-5D-75-6E-C3
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7d68:e6db:20ca:9e0a%34(Preferred)
IPv4 Address. . . . . . . . . . . : 172.17.111.161(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.240
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 570430813
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-B0-79-90-00-8C-FA-8E-1E-7D
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

I think I got it all....it's hard when the comment can't be over 1000 characters...

Anonymous

2020-07-24T02:06:58.967+00:00

Looks like XP is using the default switch not an external one. You can try setting up the sharing on that network. Setup the sharing in the same manner as if it were physical boxes. You may need SMB1 on windows 10 in order to share with windows XP. Some tips here on sharing setup.
https://support.microsoft.com/en-us/help/4092694/windows-10-file-sharing-over-a-network

Theresa B 1 Reputation point

2020-07-24T03:45:23.073+00:00

Thank you. How did you ascertain that XP is using the default switch? Just wondering.

Which network do you mean that I should try setting up the sharing? I do not know what it means to setup the sharing in the same manner as if it were physical boxes. The link you sent me talks about sharing folders & files. I tried to follow the instructions on 'giving access' of my Shared Folder to someone else(like Hyper V) but all I see is my name, Home Group or specific people. Wouldn't I already have SMB1 on Win10 if I had been accessing my Shared Folder all along on XP until recently?
Sign in to comment

Share via

How Do I Get Back My Shared Folder and Network Connection?

7 answers