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Screen glitches out when using Microsoft Word.

Anonymous
2021-10-05T00:58:39+00:00

Hello,

I have this problem where my screen glitches out on my Acer Nitro 5 AN515-57 when im using my Microsoft Word to view documents's.

The screen glitches out like its chopped to lines.

Can anyone help me? It will be appreciated.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2021-10-05T01:36:23+00:00

    Hello,

    I'm Adie, and I'm happy to help you today.

    Sorry to hear you're experiencing this issue. You may try these steps and let's see if the issue will be fixed.‎

    ‎1. In Word, go to File > Options (or just press ALT+F, T to open the Word Options dialog box). Does the Word options dialog box display correctly? If so, select ‘Advanced’.

    ‎2. Under Display, check the box for ‘Disable hardware graphics acceleration’.‎

    ‎3. Click OK.‎

    Note: If you can’t find the ‘Disable hardware graphics acceleration’ option in Word, you may perform ‎the steps in Excel or other Office apps.‎

    I hope this helps. Please let me know if you need further assistance.

    Best regards,

    Adie

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  1. Stefan Blom 340.5K Reputation points MVP Volunteer Moderator
    2021-10-05T08:42:47+00:00

    Finding an updated video driver is a long-term solution to this problem. Go to the PC manufacturer's web site.

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  1. Anonymous
    2021-10-05T03:18:14+00:00

    Thanks for your reply.

    Please also try updating your display driver by following the steps in the link below. If the issue persists, ‎try uninstalling the display driver then restart your computer so Windows will attempt to reinstall it.‎

    https://support.microsoft.com/en-us/windows/troubleshoot-screen-flickering-in-windows-10-47d5b0a7-89ea-1321-ec47-dc262675fc7b

    Kind regards.

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  1. Anonymous
    2021-10-05T01:45:33+00:00

    Hello,

    Thanks for your help, the step's did resolve my issue.
    Once again, thanks for your help.

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