Product Key Code for activation

Question

I bought Microsoft Family 365. I was expecting the product key to be written on my receipt. I didn't received product activation key. I haven't used any of the apps. I have sent reply emails on the sent subject Your purchase of Microsoft 365 Family. Nobody replied. need help on this. thanks

Answer 1

If you bought office from the microsoft store you will not see the product key. The license is automatically associated with your microsoft account and you only need to have access to the account to install and uninstall office on your device.

Take a look at the link below:

https://support.microsoft.com/en-us/office/usin...

Answer 2

I bought it online. I did this instruction:

"If you purchased Office from the Microsoft Store, sign in to your Microsoft account, go to <Order history>, find your Office purchase, and select <Install Office> to view your product key."

still can't find my product key, I checked also in the redeem code but nothing is there.

checked on the receipt emailed to me (as some say I can find it there) but no luck.

help me on this please. thanks

Answer 3

Hi, MaryJavier1.

Where did you buy office 365 family?

If you purchased Office from the Microsoft Store, sign in to your microsoft account, go to <Order history>, find your Office purchase, and select <Install Office> to view your product key.

If you purchased an Office product key card, you may need to carefully scrape a silver foil coating on the back of the product key card to reveal your product key.