Remove Quick Access Onedrive

Question

Hello, I'm new to OneDrive. When I open my OneDrive for the first time, I have 2 quick access folder(?) which I don't know how they be created and it seem that I can't remove them at all. The other folder is empty and is written that "something went wrong".

But what I confuse the most, when I open OneDrive in the app, there's no quick access like in the web. Does anyone know something about this or maybe how to remove files from quick access in OneDrive? Thank you!

Answer 1

Hello Prisca,

Thank you for update.

According to my experience the Quick access in OneDrive always has at least one SharePoint link, so if you do not visit another shared SharePoint libraries, I cannot guaranty that all links will disappear with time. I apologize if this reply doesn’t meet your requirement and appreciate your understanding.

Best Regards,

Igor

Answer 2

Hello, Igor. Thank you so much for the helpful reply.

I've followed your directions, and I'm not following the site. this means, I just wait for the folder to disappear and don't open the site often, right?

Answer 3

Hello Prisca,

Thank you for posting to community forum.

As I understand you have the questions about the folders in Quick Access in your OneDrive account.

These folders are the links to your organization SharePoint sites where you can collaborate with your colleagues. You may see an example

Generally, the Quick access Shared Libraries in the OneDrive for Business will be displayed based on the Frequent sites and Sites which are Followed. So, once you follow the SharePoint site or frequently go to a site, the Document Library will be displayed in the OneDrive for Business after some time.

So, you may go to this SharePoint site to check if it is your followed site now. If yes, you can unfollow it. Select SharePoint in your app launcher, click on the star icon to remove from the Favorites

If you are not following the site, you may wait for several days, and it may automatically disappear form your Frequent sites section. So, it will also disappear form the OneDrive navigation.

If you want to add these folders to your OneDrive sync app you can click on the Library and select Sync from the menu bar.

I hope this information was useful for you, please post back to us if you need further assistance.

Best Regards,

Igor