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Cursor control within OneNote for Android doesn't work

Anonymous
2022-11-18T17:32:29+00:00

This has been an ongoing problem so I'm not sure when it happened, but at some point the cursor control within OneNote for Android stopped working. Normally you'd use CTRL-cursor to move up/down a paragraph or left/right by word. This is no longer the case. I can use the cursor keys to move only one letter or line at a time. This makes the software essentially unusable.

This first started on my Samsung Galaxy Tab S7+ with either of the Samsung (attached) keyboards. I stopped using the software and am now trying again on my Tab S8+. The problem persists, despite a new tablet and reinstallation of the software.

Cursor control works fine in other apps, such as Office, e.g., Word. The problem exists only with OneNote.

Microsoft 365 and Office | OneNote | For home | Android

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  1. Anonymous
    2022-11-21T18:15:45+00:00

    It will not let me do this. In order to try to open the notebook within Edge, my default browser, I have to delete the OneNote app, otherwise it simply opens the app when I click on the web link. After deleting the app, when I click on a notebook within the browser it invites me to install the app. If I skip this step, it takes me to my OneDrive and not my OneNote files.

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  2. Anonymous
    2022-11-18T18:19:12+00:00

    Hi BobHovorka,

    My name is Tim and I’m sorry to see you’re experiencing issues. I will gladly assist you today.

    Have you tried using the OneNote online web version to see if the issue is still present?

    I look forward to hearing from you.

    Kind regards

    Tim

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