No Network Connection

Question

Hi, I cannot add account to my laptop, it shows no network connection with an error code 0x8004e4c3.

Answer 1

Hello Hawk Li,

We understand the issue has affected your daily work. Very sorry for the inconvenience caused at your end.

@Mate Jak, thanks for sharing the solution!

As Mate shared, you may also try activating TLS 1.2 in internet settings and check if the error code 0x8004e4c3 still appears when you sign in OneDrive app.

We do find other users also shared that the OneDrive error code 0x8004e4c3 is related to that TLS 1.2 is not enabled on the computer, it causes OneDrive cannot connect to the cloud service.

You may refer to following steps:

1.Close OneDrive and all Office apps.

2.Open Control Panel > Network and Internet > click Internet Options.

In Advanced tab, scroll down and find TLS 1.0, TLS1.1, TLS1.2   make sure they are all selected. Apply and OK.

3.Restart your computer, test in OneDrive again.

 

Please do let us know if it works for you. We'll be glad to provide further help.

Thanks for your patience and understanding. Hope you are keeping safe and well!

Best Regards,

Tina

Answer 2

I found the solution, just activate TSL 1.2 in internet settings

Answer 3

I have the same problem with a user, all TLS options are ticked but the same error continues

any other thoughts?

Answer 4

I have same problem,

I am using Windows 11 version 21H2 Build 22000.613

Activating TLS 1.0,1.1 and 1.2 didn't help, One drive & teams cannot connect. keeps saying No network connection.

what else can I try, any ideas?

Any help would be greatly appreciated

kind regards

Answer 5

Try to deactivate 1.0 too. Sooo: activate 1.2, deactivate 1.0. Should do the trick