Solution of error code: 0x80040c81

Question

Hello,

I'm facing this error 0x80040c81 while installing OneDrive at window 7 32 bites

Answer 1

Hi Hamid, Welcome to the Microsoft Community. I am a Microsoft user just like you, and I hope you are well.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

The error code 0x80040c81 is related to the installation of OneDrive on Windows 7. Here are some possible solutions:

1. OneDrive is no longer supported on Windows 7. If this is the case, you will not be able to install or use OneDrive on your system.

Here's the related article for your reference:

https://support.microsoft.com/en-us/office/onedrive-sync-app-no-longer-supported-on-windows-7-8-or-8-1-a3bd41c7-5f82-42c3-aa46-de782581be2a

Please note: The above link I have shared is in English and may require translation software for them to read the content of the page.

2. Reset OneDrive app a. Click on Start and select Settings. b. Go Apps > Apps and Features. c. Type OneDrive in the search box. d. Locate the OneDrive app from the list and click on it. e. Click on Advanced Options under the OneDrive app. f. Under OneDrive advanced options, scroll down to Terminate. Click on the Terminate button. g. Next, click on the Reset button. h. When asked to confirm, click on Reset. i. Close the Windows settings window and relaunch OneDrive client. Check for any improvements.
3. Update Windows: Make sure that your Windows 7 operating system is up to date with the latest updates and service packs. Installing the latest updates can resolve compatibility issues.
4. Uninstall and reinstall OneDrive: If you are experiencing issues with OneDrive, you can try uninstalling and reinstalling it.

I am NOT a Microsoft Agent/Employee.

I hope this is helpful! Best Regards, Utkarsh