Extremely long wait times

Anonymous
2023-07-24T20:51:28+00:00

I have been attempting to get ahold of a support technician for the last several days to assist with activation. I'm getting error code 43881. I'm currently on hold and have been waiting patiently for 2 hours and 41 minutes and counting.

The automated woman comes on, in between music and says "you can contact a support engineer faster, log in into the portal.office.com, need help." When I click on for support, it shows another number to call. I call the number listed, 1-800-636-7914 and I get an automated response of "the microsoft number is no longer in service". Why continue to post a number that is not in service.

I recently created a new account and having issues with activation. If this can't get resolved, then I will need to find another service provider to handle business emails, such as Google.

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2023-07-24T21:02:59+00:00

    On hold for 3 hours and 2 minutes and then the call drops.

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