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Repair Now

Anonymous
2023-09-19T12:42:00+00:00

For several days I am notified that my Outlook email has "run into a problem that needs to be repaired." I click the "repair now" box and nothing happens, then in about 1 minute Outlook and my emails shut down so I cannot work. HELP!!!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2023-09-19T13:17:51+00:00

    Hey there, my name is Ajibola and I'm excited to help you out today!

    Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016

    1. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File.
    2. Choose Account Settings > Account Settings.
    3. On the Email tab, choose your account (profile), and then choose Repair. 4. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account.
    4. Follow the prompts in the wizard, and when you’re done, restart Outlook. Outlook connection still not working? • Run Windows Update to make sure you have the latest updates for Outlook and other desktop apps for Microsoft 365.

    • Download and run the Microsoft Support and Recovery Assistant. (https://aka.ms/SaRA-OutlookDisconnect) • Note: The Microsoft Support and Recovery Assistant does not apply to new Outlook for Windows.

    If you have any further questions or need additional assistance, please feel free to ask. I'm here to help!

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Kind regards

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