Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016
- In Outlook 2010, Outlook 2013, or Outlook 2016, choose File.
- Choose Account Settings > Account Settings.
- On the Email tab, choose your account (profile), and then choose Repair. 4. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account.
- Follow the prompts in the wizard, and when you’re done, restart Outlook. Outlook connection still not working? • Run Windows Update to make sure you have the latest updates for Outlook and other desktop apps for Microsoft 365.
• Download and run the Microsoft Support and Recovery Assistant. (https://aka.ms/SaRA-OutlookDisconnect) • Note: The Microsoft Support and Recovery Assistant does not apply to new Outlook for Windows.
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