Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Jerry Wright
Good day! Thank you for posting in the Microsoft Community. We'll be happy to help!
First of all, we regret for the inconvenience caused to your work. Based on your description, I have a general understanding of your question, if you mean you want to uninstall your teams desktop client, please kindly refer to: Uninstall Microsoft Teams - Microsoft Support
By the way, please also kindly refer to following steps:
To thoroughly uninstall Microsoft Teams from your Windows profile, follow these steps:
- Close all active Teams windows and processes.
- Open the Windows Settings app.
- Click on "Apps & features."
- In the search bar at the top, type "Teams."
- Select the Microsoft Teams application icon with the purple background.
- Click on "Uninstall."
- Confirm the uninstallation by clicking "Uninstall" again.
- A dialog box will appear, asking for permission to make changes to your device. Click "Yes" to proceed.
- Microsoft Teams will be uninstalled from your computer.
Once Teams is uninstalled, you can remove any remaining Teams files by deleting the following folders:
- %appdata%\Microsoft\Teams
- %localappdata%\Microsoft\Teams
Additionally, you can delete the following registry keys:
- HKEY_CURRENT_USER\Software\Microsoft\Teams
- HKEY_LOCAL_MACHINE\Software\Microsoft\Teams
To delete a registry key:
- Open the Registry Editor.
- Navigate to the registry key you want to delete.
- Right-click on the registry key and select "Delete."
- Confirm by clicking "Yes."
After deleting the Teams folders and registry keys, restart your computer to ensure that Teams is completely uninstalled from your Windows profile.
For addressing other accounts showing up in the sign-out screen:
These accounts are likely stored in the Windows Credential Manager. To remove them, follow these steps:
- Open the Control Panel.
- Click on "User Accounts."
- Select "Manage your credentials."
- In the "Windows Credentials" window, click on the "Windows Credentials" tab.
- Locate the credentials associated with the accounts you want to delete and click on them.
- Click "Remove."
- Confirm by clicking "Yes."
After deleting the credentials, the accounts should no longer appear in the sign-out screen.
Meanwhile, if you still need further help or I misunderstood your meaning, please kindly correct me and share me more details so that I can do more research and tests, thanks.
Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope all the best!
Sincerely
Kerry Chen | Community Moderator