How do I refund the Microsoft Copilot?

Anonymous
2025-05-22T12:15:04+00:00

I accidentally subscribed to Microsoft Copilot for 1 month and when I asked for a refund, it said that I am not eligible for a refund (I don’t know if it’s also because of where I’m living–Philippines)… I just need an answer because I really need to get the refund because it’s supposed to be spent for my sister's urgent medical check up.

Microsoft 365 and Office | Subscription, account, billing | Other | Android

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  1. Sumit D - IA 173.9K Reputation points Independent Advisor
    2025-05-22T17:00:08+00:00

    Thank you.

    How about trying using this:

    Open https://support.microsoft.com/contactus

    Type the "Chat with an agent" option and press Enter.

    Please click on the "Contact support" button at the bottom.

    Select the Product and Category for support according to your requirement.

    The available support methods will be shown to you.

    Please ensure to contact using business hours(Monday to Friday, 9 AM to 5 PM Local time) for maximum available support options, including Chat support. You can also select Call Me back option and input your Phone number.

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  2. Anonymous
    2025-05-22T15:58:47+00:00

    this is appreciated but I’ve been trying to be in that forum but it always say “We’re unable to process your request for a call back. Please try again later.”

    What can I do?![](https://learn-attachment.microsoft.com/api/attachments/0d333e13-32fa-4648-9947-46004b708c67?platform=QnA

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  3. Sumit D - IA 173.9K Reputation points Independent Advisor
    2025-05-22T15:42:16+00:00

    Thank you for the reply. Technically, if you cancel within 30 days and you do not take advantage of the free one month, the refund will be automatically processed. If you want to make sure, an agent can also help you since this is a user-user support forum:

    https://go.microsoft.com/fwlink/?linkid=2168171

    I hope this information is helpful. If you have any further questions, please feel free to reach out to us. Good luck!

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  4. Anonymous
    2025-05-22T15:26:57+00:00

    Oh yeah, Microsoft Copilot 365 indeed. What can I do about this?

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  5. Sumit D - IA 173.9K Reputation points Independent Advisor
    2025-05-22T12:53:45+00:00

    Hi Allison,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. I am happy to help you today.

    Did you subscribe to Microsoft Copilot Pro or Microsoft Copilot 365? Both are different products.

    Technically both provide 1 month free as well.

    I look forward to your reply and am ready to collaborate until we reach a resolution. Best of luck!

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