technical support

Anonymous
2025-05-27T20:59:12+00:00

I have recently encountered a problem, since I started using Microsoft 365 almost two years ago I was always able to ope the files like excel , and word I was able to minimize them whenever I wanted and click on them to reopen them but now they are only opening on the Safari web browser window and making a web browser tab bar for each file so if I want to minimize a particular file it minimizes the entire Safari web browsing window and all the tabs? this just started happening recently ? how can I fix this and why is it happening now ?

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-05-28T13:33:27+00:00

    Hello Daniel,

    That sounds frustrating! It looks like your Microsoft 365 files are opening in Safari instead of their respective desktop apps. This could be due to a change in settings or a recent update.

    1. Check Default App Settings – Make sure Word and Excel are set as the default apps to open files instead of Safari.
    2. Open Files Directly in the Desktop App – Try opening Word or Excel first and then use File > Open to access your document.
    3. Check Microsoft 365 Online Settings – If your files are stored in OneDrive or SharePoint, you may have an option to open them in the desktop app by default.
    4. Look for Updates – Make sure your Microsoft 365 and macOS software are up to date, as updates can sometimes reset preferences.

    Best Regards David_Johny || Microsoft Community Moderator

    Was this answer helpful?

    0 comments