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Azure function app unavailable & availability tests failed
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
IVC-Marijana
6
Reputation points
Hi.
We have experienced availability issues with azure function app service yesterday from 12PM to 4:45PM. Until yesterday, our service was always up and running and we have never had failed availability test before that time. Our availability test is configured to ping URL every 5 minutes from 5 different locations (Central US, West US, East US, West Europe and North Europe) and timeout is set to 60 seconds. App service suddenly get back to normal at 4:45PM without our intervention, we haven't done anything.
When calling service from postman at that time, we were getting this "Error: read ECONNRESET"
I have checked azure status history https://status.azure.com/en-us/status/history/ and haven’t found any warning or critical error for July 28th.
How we can investigate this in more details and found out what happened (and why) with our service?
{count} vote
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChaitanyaNaykodi-MSFT 26,216 Reputation points Microsoft Employee2020-07-29T21:02:50.957+00:00 Hello @IVC-Marijana , we are currently investigating the issue faced. To help us narrow down on issue faced, can you please provide the hosting plan for your function app? Also can you please provide the region where your function app is hosted?
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IVC-Marijana 6 Reputation points
2020-07-30T08:39:17.47+00:00 App service properties
App service health
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IVC-Marijana 6 Reputation points
2020-07-30T08:46:10.143+00:00 Hello @ChaitanyaNaykodiMSFT-9638, I have posted app service plan properties and heath below
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 68%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JayaC-MSFT 5,531 Reputation points2020-07-31T19:39:21.157+00:00 @IVC-Marijana I would be needing few more details such as name of the app service, logs( if any) etc. .
Please refer to : https://github.com/Azure/azure-functions-host/wiki/Sharing-Your-Function-App-name-privatelyI can also take it up offline for a closer look and provide a quick and specialized assistance, please send an email with subject line “Attn:Jaya” to AzCommunity[at]Microsoft[dot]com referencing this thread along with the required details: name of the app service, logs
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