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my pc window not update?

Pritam Bag 0 Reputation points
2025-08-23T04:24:18.77+00:00

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Windows for home | Windows 11 | Windows update
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  1. Kapil Arya 37,691 Reputation points Volunteer Moderator
    2025-08-23T17:40:58.11+00:00

    Hello,

    Please run Windows Update troubleshooter from Settings app > System > Troubleshoot > Additional troubleshooters. See if it works.

    If that doesn't work, try this:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then.

    Let us know if this helps!

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  2. Estrella721 37,800 Reputation points Independent Advisor
    2025-08-23T05:01:19.91+00:00

    Hi, thank you for reaching out. I’m happy to help.

    1. May I know your current Windows version?

    In the search bar, type Winver and hit Enter.

    Please share a screenshot of that window.

    1. Could you list the troubleshooting steps you've tried to avoid repeating them, if any?

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